Customer reviews from hp.com
HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Average customer rating
4.4
(2,357 Reviews)
Rating breakdown 2,357 reviews
5 Stars
1,818
4 Stars
179
3 Stars
102
2 Stars
45
1 Star
213
88%of customers recommend this product.
(
427 out of
484)
Customer Reviews for HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Customer Rating
1
For the price, there should not be an expiation date
on June 25, 2025
Posted by: David E C
from Vermont
Verified Purchase:Yes
The ink works fine, as it should for the exorbitant price. But HP's practice of installing a chip that invokes an expiration date regardless of ink level is maddening. I don't print many pages per year and was just forced to discard "expired" cartridges that still had plenty of ink.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: DDPoto
from Florida
Verified Purchase:Yes
Excellent product. HP is a quality brand and good product overall. Have had HP for years and years.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Marnie A
Verified Purchase:Yes
Printer worked fine until I got new cartridges then even replacing them 2x the printer would not recognize them. I've had HP for decades and they've all been designed to fail. After spending countless years and an obscene amount of money, I'm done. I refuse to contribute one more cent of my hard earned money on your inferior products and customer service LOL don't even get me started.
Written by a customer while visiting hp.com
Posted by: Edgy
Verified Purchase:Yes
HPink is the best ink on the market. I always use it in my printer.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Angie1
Verified Purchase:Yes
seems my printer does not work well with anything but the best
I would recommend this to a friend!
Value
5
Written by a customer while visiting hp.com
Posted by: JeffreySV
Verified Purchase:Yes
My printer said I needed to refill the toner. I purchased the black and three color cartridges and the printer still says it is out of toner. They are properly installed. Waste of money on the toner and the printer.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Hawaiidoctor
Verified Purchase:Yes
Awesome online ordering experience
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: zimpu
Verified Purchase:Yes
Printer died, apparently from empty ink cartridges, and could not be revived. Very unhappy with HP.
Response from hp.comBy Mary Chris, HP Care, September 27, 2021
Hi there,
I am sorry that your printer isn't working right now. That sounds frustrating.
You have the option to look into replacing the empty cartridges. If any you received from us appear to have been defective, you can find step by step instructions for returning them at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that your printer isn't working right now. That sounds frustrating.
You have the option to look into replacing the empty cartridges. If any you received from us appear to have been defective, you can find step by step instructions for returning them at: store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com