Customer reviews from hp.com
HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Average customer rating
4.4 out of 5
4.4
(2,357 Reviews)
Open Ratings Snapshot
Rating breakdown 2,357 reviews
5 Stars
1,818
4 Stars
179
3 Stars
102
2 Stars
45
1 Star
213
88%of customers recommend this product. 
(
427 out of 484
)
Best Buy Privacy Policy
Customer Reviews for HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Customer Rating
5 out of 5
5
HP printer ink
on October 6, 2025
Posted by: MichaelBW
Verified Purchase:Yes
Easy to order
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Replacement cartriges Priced to high
on August 28, 2025
Posted by: Robert M.
Verified Purchase:Yes
Replacement cartriges Priced to high.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP is a disgusting and fraudulent company. Avoid.
on January 16, 2024
Posted by: HP is a dump.
Verified Purchase:Yes
HP is a disgusting and fraudulent dump of a company. I will never buy an HP printer again, and you should avoid HP at all costs.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Expensive ink and related complications.
on June 24, 2025
Posted by: Nathan the Thorkelsr
Verified Purchase:Yes
I have been using HP printers for over 40 years, starting with laser printers and moving to ink jet printers for the last 25 years. I always felt the pricing of toner was appropriate for the amount of printing generated. However, ink for all the inkjet printers that I have used has been a horribly priced product. Not only that, with cartridges having a dated shelf life, and software encoding that prohibits using compatible ink cartridges, I have decided that it is time to change brands. HP printer are priced appropriately, in my opinion. However their price for ink is outrageous. I don't mind paying a reasonable amount for supplies, but HP is pricing itself out of the market. HP doesn't allow refilling of cartridges, and will not supply a more cost effective refill for its own cartridges. Another irritating "feature" is the fact that without serviceable cartridges, the printer, scanner, copier - all of it is just dead weight on my desktop. Too much to tolerate any further.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP Original Ink Cartridges are better than squid!
on August 6, 2020
Posted by: friendofsquids
from Beacon NY
Verified Purchase:Yes
Before buying my HP Original Ink Cartridges, I used to stuff live squid into my printer. It was messy but got the job done. But squid are kind of pricey, and it pained me to hear their squeals of terror as the ink--and their lives--were being slowly squeezed out of them. It was a totally organic way to print great photos of my family, but it seemed kind of cruel.
But suffer no more, you sweet little cephalopods! Now that I am using the HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, you are free to swim about and squirt your inky joy unmolested by my printing needs!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
forced to waste ink
on September 1, 2021
Posted by: Dave G 123
from Seattle
Verified Purchase:Yes
The ink itself is fine. On my previous generation HP printer, when you ran out of a color it told you, and you replaced it. Easy enough. On the new printer, an OfficeJet Pro 9025, if you run out of a color, you are forced to replace all 3. Hard not to conclude that it's a greedy move by HP. So I am rating 'features' as 1 star even though the cartridge itself is not to blame. Guilt by association for sure.
By the bye, my previous printer, an HP OfficeJet Pro 8600 Plus, was a better and higher quality printer than the new one, in my opinion. I would have it still, except that when I went to Windows 10, that software would not communicate with the 8600.
Features
1 out of 5
1
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Works
on November 16, 2022
Posted by: MandiCMcD
from Oregon
Verified Purchase:Yes
This ink works as well as expected.
I would recommend this to a friend!
Value
4 out of 5
4
Quality
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
HP ink
on May 25, 2023
Posted by: Patti M
Verified Purchase:Yes
Only use HP originals.
Written by a customer while visiting hp.com
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