Customer reviews from hp.com
HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Average customer rating
4.4
(2,357 Reviews)
Rating breakdown 2,357 reviews
5 Stars
1,818
4 Stars
179
3 Stars
102
2 Stars
45
1 Star
213
88%of customers recommend this product.
(
427 out of
484)
Customer Reviews for HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Posted by: Terrycloth
from New York
Verified Purchase:Yes
Works well with my HP 9010. Would highly recommend
Written by a customer while visiting hp.com
Posted by: CK8IYO
from Hillsboro Ohio
Verified Purchase:Yes
Although a little expensive, these cartridges last me a long time for personal use at home.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Veronn
Verified Purchase:Yes
I like the product and color prints nicely. Its works for what i need to do.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: SteveN1967
from Dayton ohio
Verified Purchase:Yes
Did not realize by purchasing an Ink cartridge outside the instant Ink program would cause so many problems. I just needed to print
No, I would not recommend this to a friend.
Response from hp.comBy Amanda, HP Care, March 4, 2022
Hi Steve,
This incident is the first I hear of issues installing a different cartridge than the one from instant ink. It is probably from the cartridge code the printer scans, not recognizing the cartridge. You could try restarting the printer and then give it another shot. If not, a return is the next best choice. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Another cartridge is on its way through the instant ink program.
Amanda
HP Care
www.hp.com/support/
This incident is the first I hear of issues installing a different cartridge than the one from instant ink. It is probably from the cartridge code the printer scans, not recognizing the cartridge. You could try restarting the printer and then give it another shot. If not, a return is the next best choice. Go to www.hp.com/us-en/shop/cv/ReturnsandExchanges?id=page-return-exchange-policy/. Another cartridge is on its way through the instant ink program.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Dee L
from New Jersey
Verified Purchase:Yes
Nothing really to say here. My printer now has black ink to print out what I need.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Prof Nick
from Cleveland, OH
Verified Purchase:Yes
10 out of 10 for performance, 2 out of 10 for cost
Written by a customer while visiting hp.com
Posted by: Big Toad
Verified Purchase:Yes
Satisfied with this cartridge
Value
4
Quality
4
Written by a customer while visiting hp.com
Customer Rating
5
Black cartridge ok, printer design is stupid.
on December 27, 2022
Posted by: Regret HP printer choice
from earth
Verified Purchase:Yes
The black cartridge is fine. It's a stupidly designed printer however (OfficeJet Pro 9015e) as you are forced to have color cartridges in order for the printer to work.
Value
3
Written by a customer while visiting hp.com