Customer reviews from hp.com
HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Average customer rating
4.4
(2,357 Reviews)
Rating breakdown 2,357 reviews
5 Stars
1,818
4 Stars
179
3 Stars
102
2 Stars
45
1 Star
213
88%of customers recommend this product.
(
427 out of
484)
Customer Reviews for HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Posted by: Govote
Verified Purchase:Yes
I had a low indicator of ink and could not print in any color until this was re-filled. I purchased the 962 black and then was getting a outage on blue. I purchased the blue and the printer will not clear and allow me to print. I have since made a purchase of a new printer that is toner based.
Written by a customer while visiting hp.com
Customer Rating
5
The printer cartridges provide vivid color always!
on January 9, 2020
Posted by: Jan1954
from Buena Vista, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] love my wireless HP printer, and the cartridges last a very long time, providing very vivid color!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
1
excessive cost of new print cartridges for my HP
on June 25, 2020
Posted by: TUT9010
from CA
Verified Purchase:Yes
The cost of a new set of print cartridges for my HP 1090 Office Jet pro exceeded the cost of the printer. HP is using its position as OEM to get scandalous and exorbitant profits on its print cartridges. If it isn't against the law CA law should be changed.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Deacon12343
from Connecticut
Verified Purchase:Yes
UNABLE TO FIND SIMPLE TASKS LIKE WHEN THE PRINTER STATES ""INK IS LOW"". DOESN'T STATE WHICH INK CARTRIDGE IS LOW. INSTRUCTIONS KEEPS THE USER GOING IN CIRCLES WITH NO RESULTS
No, I would not recommend this to a friend.
Features
1
Performance
2
Written by a customer while visiting hp.com
Posted by: Bon 72
from Santa BArbara ,Ca.
Verified Purchase:Yes
[This review was collected as part of a promotion.] These are great, they lat a long time before. Changing.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: dianalee
from Los Angeles
Verified Purchase:Yes
[This review was collected as part of a promotion.] I worked over over an hour or more trying to get the 962 3-pack to operate.
The process was very simple and should not have been an issue. I kept putting
cartridges in, and out, only to get message cartridge was defective. I put the depleted
cartridges in a couple of times to verify correct placement. Finally worked.
The process was very simple and should not have been an issue. I kept putting
cartridges in, and out, only to get message cartridge was defective. I put the depleted
cartridges in a couple of times to verify correct placement. Finally worked.
No, I would not recommend this to a friend.
Features
3
Performance
3
Written by a customer while visiting hp.com
Posted by: reddog24
Verified Purchase:Yes
It replaced an older HP. The new machine feels plasticky and cheap compared to my old HP. The scan quality is much lower and the paper path design is much less robust. Overall I am so disappointed that I am trying to find a used version of my old printer.
No, I would not recommend this to a friend.
Features
4
Performance
2
Written by a customer while visiting hp.com
Posted by: ladonna622
Verified Purchase:Yes
I wanted the XL Black and received Cyan. The color is great but I needed black.
I would recommend this to a friend!
Features
3
Performance
4
Written by a customer while visiting hp.com