Customer reviews from hp.com
HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Average customer rating
4.4 out of 5
4.4
(2,358 Reviews)
Open Ratings Snapshot
Rating breakdown 2,358 reviews
5 Stars
1,819
4 Stars
179
3 Stars
102
2 Stars
45
1 Star
213
88%of customers recommend this product. 
(
427 out of 484
)
Best Buy Privacy Policy
Customer Reviews for HP - 962 Standard Capacity - Cyan Ink Cartridge - Blue
Customer Rating
1 out of 5
1
Paper jams and pages stick when scanning
on April 11, 2020
Posted by: Names
from Hawaii
Verified Purchase:Yes
I may send it back. Pages scan together.
Noisy. Expensive ink.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
I needed ink
on April 12, 2020
Posted by: gogoismcmom
from Fort Worth TX
Verified Purchase:Yes
I needed color ink because my printer wouldn't work correctly without it. Seems like good ink. Now my printer is working again.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Love the printing but...
on April 12, 2020
Posted by: Cmoe7331
from Arlington
Verified Purchase:Yes
[This review was collected as part of a promotion.] I do not know how to set my default at black and white do I think I’m using a great deal more color than I want to!
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great
on April 13, 2020
Posted by: Tzippy
from Teaneck NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good
Easy to install and use.
I would tecommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Easy to install
on April 14, 2020
Posted by: dmarshall
from Spring Lake, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] The colors are great, it was easy to install, the printer works well with the new colors.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Just Works
on April 14, 2020
Posted by: Longstreet
from S.F.
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ease of use, replacement from the used to these are a snap and the ink lasts longer than what came with the printer as they tend to send partial ink cartridges with printer purchase in order for consumer to order replacements to make a little more money.Wish there was an ink level on these to see what your paying for and if it is full!!!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
As promised
on April 16, 2020
Posted by: Jeff0124
from Pittsburgh PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the print quality. Don't bother with cheap replacements. Easy to order/reorder and install...back to work(or play) in no time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good quality printing
on April 16, 2020
Posted by: CindyD219
from Valencia, Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I need these for my work at home printer & they are awesome
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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