Just started using this coffee urn and so far, so good! Great temperature and definitely makes a great batch, I highly recommend this coffee urn if you’re needing it for events.
I followed the pre-first use directions and cleaned the inside well. I then brewed 15 cups of coffee, which is the minimum and when it was done, the entire inner sides of the urn above the 15 cup line was stained as if the aluminum finish has been stripped. Cleaning did not restore the finish. What gives?