Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Customer Rating
2
Less than 1 month old and the picture went blank.
on January 10, 2021
Posted by: Karnivor
Gender:Male
I purchased this tv knowing it was one of the best available. However after watching tv for less than 10 hours total, I turned it on and the pic was blank and it had randomly spaced green pixels on the lower right hand portion of the screen. HELP SONY
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
No just no....
on January 3, 2021
Posted by: sassysally
Gender:Male
do not buy it when it will end up breaking after a week of use
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Great picture, Colors are amazing!!
on December 13, 2020
Posted by: Gojohnny81
Gender:Male
I’ve had this tv two months, But the android on this TV is horrible, I have sound and no picture keep rebooting rebooting to get picture back!! Don’t know what to do?!I should have reboot the tv everyday to watch direct tv?!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Excellent
on November 25, 2020
Posted by: albanoooo
Gender:Male
can't find a better television....................
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Super clean panel! Great picture!
on October 30, 2020
Posted by: Anonymous
Gender:Male
I own 2 Z9Ds 75. Great sets with very little dirty screens. Z9G... I can’t see any imperfections! Clean panel awesome picture! Only reason I don’t give it 5 stars is because Sony still hasn’t released the update for the hdmi 2.1 port. Z9G isn’t cheap so.... When will the update be available so I can plug my PC to game at 8k 60fps?????!?? I’m sure that I am NOT the only one waiting!
Written by a customer while visiting sony.com
Customer Rating
5
Awesome TV
on March 1, 2020
Posted by: Paco G
Gender:Male
I got this tv for my 50th birthday as a present to me it was this or a brand new car and I’m totally very happy with my Z9G 8K TV, before this I had the Sony XBR79x900B
That I purchased in 2015 and it was awesome too but this tv takes it to another level in definition and quality you can’t compared a Sony with a LG tv it’s comparing a BMW with a Ford, Sony in my mind is the best Tv company ever.
That I purchased in 2015 and it was awesome too but this tv takes it to another level in definition and quality you can’t compared a Sony with a LG tv it’s comparing a BMW with a Ford, Sony in my mind is the best Tv company ever.
Thank you
I would recommend this to a friend!
Response from sony.comBy Jay, Sony North America Customer Support, March 2, 2020
Hi, Paco Gmf70hffk9gcq90cz63scmjn9n!
Good to know that you are happy with this TV. Thank you for sharing this feedback!
Good to know that you are happy with this TV. Thank you for sharing this feedback!
Written by a customer while visiting sony.com
Customer Rating
5
Great
on February 27, 2020
Posted by: Arun R
Gender:Male
Sony - Z9G | MASTER Series | LED | 8K | High Dynamic Range (HDR) | Smart TV (Android TV) Very Good Product
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 28, 2020
Hi Arun R,
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. We pack a lot of technology into our TVs to ensure you get incredible picture quality. Utilizing our best processor ever, the X1 Ultimate, the Z9G upscales everything you watch to near 8K HDR picture quality, so everything you watch looks absolutely stunning. And, our MASTER Series TVs are meticulously engineered to faithfully convey the creator’s intent on-screen.
~Ralph
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. We pack a lot of technology into our TVs to ensure you get incredible picture quality. Utilizing our best processor ever, the X1 Ultimate, the Z9G upscales everything you watch to near 8K HDR picture quality, so everything you watch looks absolutely stunning. And, our MASTER Series TVs are meticulously engineered to faithfully convey the creator’s intent on-screen.
~Ralph
Written by a customer while visiting sony.com
Customer Rating
4
excellent picture but!
on February 26, 2020
Posted by: Hi Tech Calibrator
Gender:Male
Excellent picture with the HDR and BT 2020 Bit engage but the 8K port is bad ,can not get a 4K source to play without problems.For example either there is no picture at all or spots all over the entire screen it doesn't matter if a video source is on it or not ,I hope when the 2.1 HDMI port is available that Sony will swap it out! "Note Sony" My My Audio and Video technical skills are Advanced so don't throw up some basic responses you read off a sheet the port is BAD!
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, February 27, 2020
Hi, Hi Tech Calibratorb1isfu6oa848t3pyyk0z8jiad!
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com