Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Customer Rating
1
Terrible product
on May 23, 2025
Posted by: MikeD9980
Gender:Male
Overpriced piece of garbage .DO NOT waste your money . Short life expectancy. Terrible sound .Poor backing from Sony .OVERPRICED. Buy anything else ,it will last longer .
No, I would not recommend this to a friend.
Response from sony.comBy DiegoV, Sony North America Customer Support, May 24, 2025
Hello, MikeD9980,
Thanks for the review. We are sorry for any inconveniences your BRAVIA TV may have caused. We appreciate the feedback, as Sony always strives to deliver the best quality products. Each comment is important for us. so we can pass on the feedback so it can be taken in consideration for future references.
Thank you for considering Sony products, have a nice day,
-DiegoV, Sony North America Customer Support
Thanks for the review. We are sorry for any inconveniences your BRAVIA TV may have caused. We appreciate the feedback, as Sony always strives to deliver the best quality products. Each comment is important for us. so we can pass on the feedback so it can be taken in consideration for future references.
Thank you for considering Sony products, have a nice day,
-DiegoV, Sony North America Customer Support
Written by a customer while visiting sony.com
Posted by: Obitrice
Gender:Male
Verified Purchase:Yes
The Sony z9j is hands one of the best master series tvs yet. I’ve always been a fan of led and this upgrade to the mini led takes things to a whole new level. One thing that blew me away however was the speakers within the tv, when I started the setup (pre) av system I through a movie on and heard this amazing sound, and bass! Technically you don’t need a sound bar. But then they went ahead and added speaker posts for one directly into the tv! Honestly I could go all day, your just gonna have to get one for yourself.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 3, 2024
Hi Obitrice. Great! We're glad that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
Written by a customer while visiting sony.com
Posted by: Dollar Bill
Gender:Male
Verified Purchase:Yes
Super bright 8k picture. Amazing contrast. Very heavy with light cannons.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ALVARAJC
Gender:Male
Verified Purchase:Yes
It's a great television. Although not much content is 8k, I have beenable to enjoy some very high quality videos, apparently 8K. The TV does great in all setting, daylight or night. It can be super bright when necessary. They only minor issue is the memory, it doesnt come with a lot of memory so it can get used up with just a few apps. I does kind of limit the experience a bit. Sony quality is still awesome, might even be the best. Im sure the newer version of this TV is still better than the current model i own.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 19, 2023
Hi ALVARAJC,
Thanks for commenting! We are extremely pleased to hear your satisfaction with the amazing performance of your XR-75Z9J. We greatly appreciate your input with the built-in memory of the TV.
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full-Array LED and XR Contrast Booster 15 create breathtaking picture quality with deep blacks and intense brightness that make details pop off the screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Thanks for commenting! We are extremely pleased to hear your satisfaction with the amazing performance of your XR-75Z9J. We greatly appreciate your input with the built-in memory of the TV.
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full-Array LED and XR Contrast Booster 15 create breathtaking picture quality with deep blacks and intense brightness that make details pop off the screen.
Thank you so much for your purchase and for choosing Sony!
- Romeo
Written by a customer while visiting sony.com
Posted by: Bro 1
Gender:Male
Verified Purchase:Yes
I purchased a month ago , the best performance I ever seen in a TV . It makes the incredible 4K streaming look even better than 4K . It also does a great job enhancing standard definition and high definition picture quality. . It does such a good job with 4K streaming it’s hard to impossible to tell the difference from 4K disk movies played on the top of the line 4K Sony Disk player. By far the best sound and picture I ever seen on a TV and I earned 2 advanced degrees in electronics. If you’re looking for the best TV in my opinion purchase a Sony , if you want the best Sony purchase this model, you would be great full you did .
Stephen
Stephen
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, August 12, 2023
Hi Bro817,
You made the right choice! We're thrilled that you like the sound and picture quality of the TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony!
-Ralph
You made the right choice! We're thrilled that you like the sound and picture quality of the TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: The Kingskid
Gender:Male
Verified Purchase:Yes
I was first introduced to Z series sets or should I say stepped up to a few years back. My first, was a XBR 65 Z9D. Great T.V. very impressive, loved it. Couldn't beat the picture, so I thought. My daughter has it now and it's still going strong with pristine picture. Wanted to step up to something a little larger, and waited until the Z9J 8k was released and purchased a 75" screen and couldn't be happier. Even though Z9J 8k is lacking Master Backlight Drive Technology which my Z9D had, I don't know what Sony did but the picture on the Z9J is even better. Don't know if it's their new cognitive processing technology, but whatever they did you won't be disappointed with the picture quality. I'm a precise and critical viewer when it comes to my viewing enjoyment, and with each new set I get, look for any flaws that new technology says you won't have. Well with the Z9J 8k I have none found, picture is pristine. It won't disappoint ! Still available today that I've seen and at some attractive pricing. If your looking for a well made 8k television, I think you won't find one any better.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 29, 2023
Hi The Kings Kid, thanks for choosing and purchasing our product. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full Array LED and XR Contrast Booster creates breathtaking pictures with deep blacks and intense brightness that make details pop off the screen. Thanks for choosing Sony! ~Earl
Written by a customer while visiting sony.com
Posted by: High Voltage
Gender:Male
Verified Purchase:Yes
It would be exceptional If Sony would have it be able to show 8k You Tube videos in 8k by having AV1 support for 8k!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Dhall4d
Gender:Male
Verified Purchase:Yes
We purchased this as a Christmas present for us. We read glowing reviews on the model and loved the picture in the store. I’ve never hat a TV picture that looked as good in the store as it did when I got it home, this one does. Truly an amazing picture.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 15, 2023
Hi Dhall4d,
Thank you so much for sharing your great experience with us! We're delighted to hear how much you love the outstanding picture quality of the Z9J TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Thank you so much for sharing your great experience with us! We're delighted to hear how much you love the outstanding picture quality of the Z9J TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com