Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series LED 8K UHD Smart Android TV
Average customer rating
4.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Sony - 85" Class Z9G MASTER Series LED 8K UHD Smart Android TV
Posted by: WYUNG88
Gender:Male
Verified Purchase:Yes
Image and color are best in class. Software glitches makes this tv worthless. The tv would loose sound on a random bases. T requires a reboot to get the sound back. After 6 months Sony engineering said problem was fixed. The problem came back 2 months later. Senior Sony support said “…engineering knows of the problem but does not have a date to fix this problem….” I rest may case in your judgement if you want to pay for an expensive tv to have software problems.
I wouldn’t if i had known.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: NLJGI1
Gender:Male
Verified Purchase:Yes
I bought this TV 19 months ago and it failed after 16 months. Up till the time it failed, I could not have been happier. Very expensive and well-built television but alas the device was defective failing 4 months after the warranty expired. That was disappointing but quite honestly if I could have had the same TV all over again I would without question.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Dhall4d
Gender:Male
Verified Purchase:Yes
We purchased this as a Christmas present for us. We read glowing reviews on the model and loved the picture in the store. I’ve never hat a TV picture that looked as good in the store as it did when I got it home, this one does. Truly an amazing picture.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 15, 2023
Hi Dhall4d,
Thank you so much for sharing your great experience with us! We're delighted to hear how much you love the outstanding picture quality of the Z9J TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Thank you so much for sharing your great experience with us! We're delighted to hear how much you love the outstanding picture quality of the Z9J TV. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: The Kingskid
Gender:Male
Verified Purchase:Yes
I was first introduced to Z series sets or should I say stepped up to a few years back. My first, was a XBR 65 Z9D. Great T.V. very impressive, loved it. Couldn't beat the picture, so I thought. My daughter has it now and it's still going strong with pristine picture. Wanted to step up to something a little larger, and waited until the Z9J 8k was released and purchased a 75" screen and couldn't be happier. Even though Z9J 8k is lacking Master Backlight Drive Technology which my Z9D had, I don't know what Sony did but the picture on the Z9J is even better. Don't know if it's their new cognitive processing technology, but whatever they did you won't be disappointed with the picture quality. I'm a precise and critical viewer when it comes to my viewing enjoyment, and with each new set I get, look for any flaws that new technology says you won't have. Well with the Z9J 8k I have none found, picture is pristine. It won't disappoint ! Still available today that I've seen and at some attractive pricing. If your looking for a well made 8k television, I think you won't find one any better.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 29, 2023
Hi The Kings Kid, thanks for choosing and purchasing our product. Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. Full Array LED and XR Contrast Booster creates breathtaking pictures with deep blacks and intense brightness that make details pop off the screen. Thanks for choosing Sony! ~Earl
Written by a customer while visiting sony.com
Customer Rating
2
Less than 1 month old and the picture went blank.
on January 10, 2021
Posted by: Karnivor
Gender:Male
I purchased this tv knowing it was one of the best available. However after watching tv for less than 10 hours total, I turned it on and the pic was blank and it had randomly spaced green pixels on the lower right hand portion of the screen. HELP SONY
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Awesome Picture Quality
on February 8, 2021
Posted by: Raghu_M89
Gender:Male
Picture quality is what we admire most on the SONY TVs very good sound as well.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Fricking Awesome!
on March 3, 2021
Posted by: JTPHINNEY
Gender:Male
I can’t believe the picture and the sound of this TV. It was worth every Penny! We use to never watch tv down stairs... Now that is where we spend most of our tv watching time...
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Amazing new technologies.
on March 27, 2019
Posted by: Niapooh86
Gender:Female
I purchased this about a month ago, and wouldnt trade it for the world.
I would recommend this to a friend!
Written by a customer while visiting sony.com