Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series LED 8K UHD Smart Android TV
Average customer rating
4.4
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
2
78%of customers recommend this product.
(
28 out of
36)
Customer Reviews for Sony - 85" Class Z9G MASTER Series LED 8K UHD Smart Android TV
Customer Rating
4
excellent picture but!
on February 26, 2020
Posted by: Hi Tech Calibrator
Gender:Male
Excellent picture with the HDR and BT 2020 Bit engage but the 8K port is bad ,can not get a 4K source to play without problems.For example either there is no picture at all or spots all over the entire screen it doesn't matter if a video source is on it or not ,I hope when the 2.1 HDMI port is available that Sony will swap it out! "Note Sony" My My Audio and Video technical skills are Advanced so don't throw up some basic responses you read off a sheet the port is BAD!
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, February 27, 2020
Hi, Hi Tech Calibratorb1isfu6oa848t3pyyk0z8jiad!
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. Sony takes into consideration all feedback to improve the performance and quality of our products. We will forward your information to the proper department. Thank you for your feedback.
Written by a customer while visiting sony.com
Customer Rating
5
Excellent
on November 25, 2020
Posted by: albanoooo
Gender:Male
can't find a better television....................
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Best tv I ever watched. Amazing color and brightne
on October 14, 2021
Posted by: Kiyoshi
Gender:Male
Verified Purchase:Yes
This tv cannot be any better. I just hope it lasts. The Sony clarity is fantastic.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 15, 2021
Hi Kiyoshi.
You made the right choice! We're glad that you like the picture quality of the TV. With the BRAVIA Z9J, Full Array LED TV, you can get closer to the real world on this big-screen 8K TV, powered by our revolutionary Cognitive Processor XR™. This smart, powerful, and beautiful TV features X-Wide Angle™. Watching TV from the side is now as satisfying as from the center. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colors stay true from wherever you're watching. Thanks for choosing Sony!
-Ralph
You made the right choice! We're glad that you like the picture quality of the TV. With the BRAVIA Z9J, Full Array LED TV, you can get closer to the real world on this big-screen 8K TV, powered by our revolutionary Cognitive Processor XR™. This smart, powerful, and beautiful TV features X-Wide Angle™. Watching TV from the side is now as satisfying as from the center. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colors stay true from wherever you're watching. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Customer Rating
4
Great picture, Colors are amazing!!
on December 13, 2020
Posted by: Gojohnny81
Gender:Male
I’ve had this tv two months, But the android on this TV is horrible, I have sound and no picture keep rebooting rebooting to get picture back!! Don’t know what to do?!I should have reboot the tv everyday to watch direct tv?!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: designguy
Gender:Male
Verified Purchase:Yes
Super bright, which is critical during the day in a brighter room. Wish more television was broadcast in 4K, but upscaling works fairly well. And 4k streaming is stunning. Purchased at end of 2021 cycle, which made it much more affordable, as original price was beyond reach.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 24, 2022
Hi designguy, Awesome! We're glad that you like the picture quality of your new TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony!
Written by a customer while visiting sony.com
Posted by: crimatt
Gender:Male
Verified Purchase:Yes
I bought this set in August 2021, after having waited for it for 6 months. What a gem! Picture is 5X better than anything that Samsung has on the market thus far. I love it!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 20, 2022
Hi crimatt, Wow! We're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! Erin
Written by a customer while visiting sony.com
Customer Rating
5
Great
on February 27, 2020
Posted by: Arun R
Gender:Male
Sony - Z9G | MASTER Series | LED | 8K | High Dynamic Range (HDR) | Smart TV (Android TV) Very Good Product
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 28, 2020
Hi Arun R,
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. We pack a lot of technology into our TVs to ensure you get incredible picture quality. Utilizing our best processor ever, the X1 Ultimate, the Z9G upscales everything you watch to near 8K HDR picture quality, so everything you watch looks absolutely stunning. And, our MASTER Series TVs are meticulously engineered to faithfully convey the creator’s intent on-screen.
~Ralph
Thank you, we’re happy to hear you love your Z9G MASTER Series 8K HDR TV. We pack a lot of technology into our TVs to ensure you get incredible picture quality. Utilizing our best processor ever, the X1 Ultimate, the Z9G upscales everything you watch to near 8K HDR picture quality, so everything you watch looks absolutely stunning. And, our MASTER Series TVs are meticulously engineered to faithfully convey the creator’s intent on-screen.
~Ralph
Written by a customer while visiting sony.com
Customer Rating
3
disappointing definition
on August 27, 2019
Posted by: Anonymous
Gender:Male
what good is the 8k OLED tv when your playstation vue streams in 720p?
No, I would not recommend this to a friend.
Response from sony.comBy Jay, Sony North America Customer Support, August 30, 2019
Hello,
Everything is upscaled to get close to 8K HDR with the Picture Processor. Analyzed and optimized individually to adjust the overall contrast, sharpness, and color for a
picture that looks nearly identical to the real thing. You can enjoy a huge range of apps from Google Play.
Everything is upscaled to get close to 8K HDR with the Picture Processor. Analyzed and optimized individually to adjust the overall contrast, sharpness, and color for a
picture that looks nearly identical to the real thing. You can enjoy a huge range of apps from Google Play.
Written by a customer while visiting sony.com