Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Posted by: crimatt
Gender:Male
Verified Purchase:Yes
I bought this set in August 2021, after having waited for it for 6 months. What a gem! Picture is 5X better than anything that Samsung has on the market thus far. I love it!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, March 20, 2022
Hi crimatt, Wow! We're pleased to hear that you like the picture quality of your new TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! Erin
Written by a customer while visiting sony.com
Posted by: NLJGI1
Gender:Male
Verified Purchase:Yes
I bought this TV 19 months ago and it failed after 16 months. Up till the time it failed, I could not have been happier. Very expensive and well-built television but alas the device was defective failing 4 months after the warranty expired. That was disappointing but quite honestly if I could have had the same TV all over again I would without question.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: ABVABV
Gender:Male
Verified Purchase:Yes
Overall Quality Upscaling works best over other televisions
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, December 6, 2021
Hi ABVABV, Awesome! We're pleased to hear that you are enjoying your new TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! Erin
Written by a customer while visiting sony.com
Posted by: SonyFanFullArray
Gender:Male
Verified Purchase:Yes
While 8K is not available yet (2028?), this TV is masterful in all manners of viewership. The colors, blacks, and framing are super-impressive. A costly investment for sure, this is the pinnacle of entertainment at home.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, November 19, 2021
Hi SonyFanFullArray, Awesome! We are so glad to hear that you are happy with the picture quality of your new Sony 75" Z9J TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! -Carl
Written by a customer while visiting sony.com
Customer Rating
5
Best tv I ever watched. Amazing color and brightne
on October 14, 2021
Posted by: Kiyoshi
Gender:Male
Verified Purchase:Yes
This tv cannot be any better. I just hope it lasts. The Sony clarity is fantastic.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 15, 2021
Hi Kiyoshi.
You made the right choice! We're glad that you like the picture quality of the TV. With the BRAVIA Z9J, Full Array LED TV, you can get closer to the real world on this big-screen 8K TV, powered by our revolutionary Cognitive Processor XR™. This smart, powerful, and beautiful TV features X-Wide Angle™. Watching TV from the side is now as satisfying as from the center. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colors stay true from wherever you're watching. Thanks for choosing Sony!
-Ralph
You made the right choice! We're glad that you like the picture quality of the TV. With the BRAVIA Z9J, Full Array LED TV, you can get closer to the real world on this big-screen 8K TV, powered by our revolutionary Cognitive Processor XR™. This smart, powerful, and beautiful TV features X-Wide Angle™. Watching TV from the side is now as satisfying as from the center. Sony's original optical design to control light from the backlight, the X-Wide Angle panel ensures colors stay true from wherever you're watching. Thanks for choosing Sony!
-Ralph
Written by a customer while visiting sony.com
Posted by: WYUNG88
Gender:Male
Verified Purchase:Yes
Image and color are best in class. Software glitches makes this tv worthless. The tv would loose sound on a random bases. T requires a reboot to get the sound back. After 6 months Sony engineering said problem was fixed. The problem came back 2 months later. Senior Sony support said “…engineering knows of the problem but does not have a date to fix this problem….” I rest may case in your judgement if you want to pay for an expensive tv to have software problems.
I wouldn’t if i had known.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
5
Fricking Awesome!
on March 3, 2021
Posted by: JTPHINNEY
Gender:Male
I can’t believe the picture and the sound of this TV. It was worth every Penny! We use to never watch tv down stairs... Now that is where we spend most of our tv watching time...
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Awesome Picture Quality
on February 8, 2021
Posted by: Raghu_M89
Gender:Male
Picture quality is what we admire most on the SONY TVs very good sound as well.
I would recommend this to a friend!
Written by a customer while visiting sony.com