Customer reviews from sony.com
Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
26
4 Stars
5
3 Stars
2
2 Stars
2
1 Star
3
76%of customers recommend this product.
(
28 out of
37)
Customer Reviews for Sony - 85" Class Z9G MASTER Series 4320p Smart 8K UHD Smart Android TV
Posted by: old timer 1222
Gender:Male
Verified Purchase:Yes
THE FINEST TV IVE EVER HAD! the best picture quality!
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 18, 2023
Hi old timer 1222, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl
Written by a customer while visiting sony.com
Customer Rating
4
Good picture, limited 4-8k content limits value
on December 3, 2022
Posted by: greenj
Gender:Male
Verified Purchase:Yes
Purchased with high expectations and paid 2-3x comparable TV’s to get 8k. We keep TVs 8-10 years so future proofed my purchase with 8k, was idea. The problem is there is no real 8k content and 4k is very limited. As a result, this TV is overkill and reflecting back it’s probably not worth the money.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, December 15, 2022
Hi Greenj,
Thanks for sharing this honest review. We're happy to hear you like the excellent picture quality this TV delivers. We also appreciate your feedback regarding the limited 4K and 8K content available to playback. Unfortunately, the BRAVIA XR Z9J TV does not support 8K streaming via built-in applications. Streaming services such as Netflix, YouTube, and Prime Video provide a huge amount of supported content for 4K and HDR. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement.
For more information, please visit the link below to playback 8K video from a compatible HDMI device.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75z9j/articles/00227542
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for choosing Sony! -Jess
Thanks for sharing this honest review. We're happy to hear you like the excellent picture quality this TV delivers. We also appreciate your feedback regarding the limited 4K and 8K content available to playback. Unfortunately, the BRAVIA XR Z9J TV does not support 8K streaming via built-in applications. Streaming services such as Netflix, YouTube, and Prime Video provide a huge amount of supported content for 4K and HDR. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement.
For more information, please visit the link below to playback 8K video from a compatible HDMI device.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xr-75z9j/articles/00227542
Explore the world with a TV that elevates everything you watch. Powered by the all-new Cognitive Processor XR™, the BRAVIA XR Z9J transforms your content into near-8K quality for incredibly real and immersive pictures. X-Wide Angle technology preserves vibrant real-world colors and retains more brightness while viewing the TV from any angle so even people watching at the sides get a premium viewing experience. X-Anti Reflection ensures a clearer screen with reduced glare and light reflection, making watching in bright rooms a great experience. Thank you for choosing Sony! -Jess
Written by a customer while visiting sony.com
Posted by: Mindy13
Gender:Female
Verified Purchase:Yes
I love this tv. It is the best ever. Great sound..
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 27, 2022
Hi Mindy13,
Awesome! We're glad you found the best TV that perfectly suits your needs and expectations. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Awesome! We're glad you found the best TV that perfectly suits your needs and expectations. Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thank you for choosing Sony! - Kris
Written by a customer while visiting sony.com
Posted by: RLM915
Gender:Male
Verified Purchase:Yes
I always wanted to own a master series sony tv. You might say that's too expensive or why doesn't come in a smaller size to be more affordable. All I can tell you is that this tv is awesome. The details that you see on the tv using a high end 4k or low end 8k picture is stunning. You feel like you're there in person. Every Friday is movie night at Papa and MawMaw house. My 75inch tv makes me feel like I'm at the movie theater. If you can afford it buy it, you're going to love it.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 23, 2022
Hi RLM915, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. -Carl
Written by a customer while visiting sony.com
Posted by: Zzzxxxxx
Gender:Male
Verified Purchase:Yes
Outstanding technical support.zzzzxxxxxxxxxxxxxxxz
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 14, 2022
Excellent service! We're also pleased to hear that you are enjoying your new TV, Zzzxxxxx. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony! Erin
Written by a customer while visiting sony.com
Posted by: MichaelK1771
Gender:Male
Verified Purchase:Yes
We are blown away with quality of the picture! Sound is also great even without separate speakers.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support , July 3, 2022
Hi MichaelK1771,
Thank you for the 5-star rating! We're glad to hear you appreciate the picture and sound quality of the television. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony!
Regards,
David
Thank you for the 5-star rating! We're glad to hear you appreciate the picture and sound quality of the television. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony!
Regards,
David
Written by a customer while visiting sony.com
Posted by: designguy
Gender:Male
Verified Purchase:Yes
Super bright, which is critical during the day in a brighter room. Wish more television was broadcast in 4K, but upscaling works fairly well. And 4k streaming is stunning. Purchased at end of 2021 cycle, which made it much more affordable, as original price was beyond reach.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 24, 2022
Hi designguy, Awesome! We're glad that you like the picture quality of your new TV. With the BRAVIA XR Z9J, see how close you can get to the real world on this big screen 8K TV, powered by our revolutionary Cognitive Processor XR. It understands how human see and hear, providing a whole new experience that immerses you completely in the screen. With X-WIDE ANGLE & X-ANTI REFLECTION,every seat in the room is now the best seat in the room with enhanced viewing angles that preserves color when watching from the side and an anti-reflective screen that reduces glare in bright rooms. Google TV brings your favorite content from across your apps and subscriptions and organizes them just for you, while while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing Sony!
Written by a customer while visiting sony.com
Posted by: Pee Wee
Gender:Male
Verified Purchase:Yes
Very happy with my purchase. Bought 1 month ago. easy to set up. Although it is very heavy and was difficult to mount on the wall. Took two very strong adults.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, June 8, 2022
Hi Pee Wee,
Thank you for an amazing review! We're glad to hear you love your new Z9J TV. We're sorry to hear your difficulties mounting the TV to the wall. For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals.
Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thanks for purchasing Sony! - Kris
Thank you for an amazing review! We're glad to hear you love your new Z9J TV. We're sorry to hear your difficulties mounting the TV to the wall. For product protection and safety reasons, Sony strongly recommends that the installation of your TV on a wall be performed by qualified professionals.
Enjoy 8K pictures that feel deep, natural and real. Our revolutionary processor uses human perspective analysis to cross-analyze and optimize hundreds of thousands of elements in the blink of an eye. Combined with the precision of a Full Array LED panel, pictures pop from the screen with deep blacks and ultra-bright light. Thanks for purchasing Sony! - Kris
Written by a customer while visiting sony.com