Customer reviews from lg.com
LG - 23.8 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Average customer rating
4.1
(131 Reviews)
Rating breakdown 131 reviews
5 Stars
76
4 Stars
24
3 Stars
14
2 Stars
5
1 Star
12
83%of customers recommend this product.
(
94 out of
113)
Customer Reviews for LG - 23.8 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel
Customer Rating
4
Great Storage
on June 30, 2024
Posted by: SBoy
from CA
Great storage and things stay in their spaces. The door shelves are marvelous and very spacious. Lighting inside really needs another light. The water dispenser is the perfect cold temperature and easy to change the filters.
Pros: Style/Design
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Cheap shelves
on July 10, 2024
Posted by: Sonyacalder
First one of my drawers broke. I made it work. Now 3 of the door shelves have broke. I had this less than 3 years. The shelves are so expensive to replace and it's cheap plastic. 😭
Pros: Style/Design
Quality
1
Features
3
Value
3
Response from lg.comBy LG, July 12, 2024
Hi there. Thank you for reaching us. I'm deeply sorry to hear that you're experiencing issues with your LG Linear Garage Door Opener, model LTWS24223S. It's unacceptable that you're dealing with multiple broken parts, including three door shelves, within less than three years of ownership.
Firstly, I want to acknowledge your frustration and disappointment. I can only imagine how upsetting it must be to have to deal with this situation, especially when you've made repairs to the initial issue with the drawer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Firstly, I want to acknowledge your frustration and disappointment. I can only imagine how upsetting it must be to have to deal with this situation, especially when you've made repairs to the initial issue with the drawer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
3
Nice machine
on August 4, 2024
Posted by: PJZ5240
from Wisconsin
[This review was collected as part of a promotion.] Was a nice machine at first, but when the issues start, they multiply....
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
3
Response from lg.comBy LG, August 7, 2024
Hi, there. Thank you for your feedback. We're sorry to hear about the multiple issues you've experienced with your LG LTWS24223S refrigerator. Our goal is to provide high-quality products and excellent customer service. If you require any assistance regarding this matter, please don't hesitate to reach out to our social media team @LGUSSupport, and we'd be glad to accommodate you with this. `Liz
Written by a customer while visiting lg.com