Customer reviews from whirlpool.com
Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
47
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
9
78%of customers recommend this product.
(
47 out of
60)
Customer Reviews for Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Customer Rating
1
Installed 5 months ago and no longer working
on April 12, 2023
Posted by: New Builder
[This review was collected as part of a promotion.] Bought for a new house. Ordered early so we would have it. Bought May 2022, installed Nov 2022. Icemaker has quit working in April 2023. Scheduled service repair thru Whirlpool online and have not heard from service repairman yet.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 12, 2023
Thank you for sharing your insights with us, New Builder. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 302084.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Makes lots of ice
on April 4, 2023
Posted by: Ice maker
from FL
[This review was collected as part of a promotion.] I love this ice maker. It does make a lot of noise when dumping the ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Everything is as advertised.
on March 2, 2023
Posted by: J2018
from USA
[This review was collected as part of a promotion.] Delivery was as scheduled. Installation went be well. Been operating just fine for a couple weeks. Ice produced is excellent. Machine is very quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the icemaker
on October 25, 2022
Posted by: Valerie
from Dallas, Texas
[This review was collected as part of a promotion.] Shopped and waited for this ice maker a long time. Well worth it and saved $$$ going direct with Whirlpool. Installers did a good job, cleaned up after. Very satisfied.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it So Far!
on October 21, 2022
Posted by: Rizzy
from Aberdeen, SD
[This review was collected as part of a promotion.] We had this installed a couple of weeks ago and we are very happy with it so far. It is so nice to have ice always ready and also to have enough ice to fill up a cooler if needed. Our ice maker in our Kitchen Aid Refrigerator just couldn't produce enough ice and we were always having problems with it so we decided to try this and so far so good!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Keeps ice well and Keeps up with company over
on October 16, 2022
Posted by: Scooter
from Forsyth ga
[This review was collected as part of a promotion.] Very well made product. Been running it for a month. Hopefully longevity is good bc it’s awesome overall
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped working after two months
on October 15, 2022
Posted by: Janeinchapelhill
from Chapel Hill, NC
[This review was collected as part of a promotion.] Thank goodness we have a warranty. Pump died after two months and had to be replaced. Hoping it won’t take long to get the replacement part but who knows these days.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Corey T., Social Care Team, October 21, 2022
Thank you for sharing your insights with us, Janeinchapelhill. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
So far so good for this pricey unit
on October 14, 2022
Posted by: FloridaBolts
from Florida
[This review was collected as part of a promotion.] Replaced a nice Uline after 5 years. First bought a Scotsman but came w a plastic door and no light, was so loud I replaced it with this unit. Pro’s: Good construction, makes ice non stop, much quieter than the Uline and Scottsman units. Con’s: The ice is the weak, soft ice which I do not like, it doesn’t stop making ice and the ice freezes up into large clumps just inside the door so it spills out a bit and you have to break it up.
I am shocked at the cost of these units now and there lack of longevity for it just to make
ice. But I guess comparatively this has been a good purchase thus far, 6 months into it.
I am shocked at the cost of these units now and there lack of longevity for it just to make
ice. But I guess comparatively this has been a good purchase thus far, 6 months into it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com