Customer reviews from whirlpool.com
Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Average customer rating
4.1
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
47
4 Stars
15
3 Stars
4
2 Stars
3
1 Star
10
77%of customers recommend this product.
(
48 out of
62)
Customer Reviews for Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Customer Rating
4
Good undercounter ice machine with medium life spa
on October 22, 2026
Posted by: DocSteve
[This review was collected as part of a promotion.] The ice maker arrived with intact packing but a superficial scratch on the cabinet portion hidden under the counter. This is our third or fourth exact same ice maker in the 26 years we have owned our home. We like the convenience, the type
Of ice made and the volume of ice. I’ve replaced the ice full
Sensor on two prior units, the circuit board on 1 and get an average of 5-7 years life expectancy. I’d rather that was longer but otherwise the unit is of good quality and function.
Of ice made and the volume of ice. I’ve replaced the ice full
Sensor on two prior units, the circuit board on 1 and get an average of 5-7 years life expectancy. I’d rather that was longer but otherwise the unit is of good quality and function.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Constantly needing service
on September 28, 2026
Posted by: kaydub
I love the ice, dislike the product. I replaced my first Whirlpool ice maker after 7 years, have had my current machine about 4 years and have had nothing but trouble. Whirlpool's extended service which I pay for monthly tried repairing the ice maker in my home and finally had to take it away for about 3 months and rebuild the entire machine. It worked for a couple of months and stopped making ice so they took it away again. The service guarantees replacement of the product if they can't fix it. I've had them out probably 6 times and have complained that by now it should be replaced, I've probably spent way more on the extended service than I would buying a new one but I keep hoping they will stand by their word and replace it as it's for sure a "lemon". It stopped making ice again 2 days ago, I cleaned it and replaced the filter (which I did 3 months ago) today so I am hoping for ice by tomorrow. UGH.....
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2026
We’re very sorry to hear of your Ice Maker concerns. As you mentioned, you are currently under an extended warranty. In purchasing extended service coverage, you are contracting with and delegating authority to that provider in lieu of the manufacturer. You will want to review your contract and discuss your options further with the plan administrator that holds your contract as they will be able to provide you with the best assistance possible.
Written by a customer while visiting whirlpool.com
Customer Rating
5
15” Ice Machine
on October 13, 2025
Posted by: NhraDave
[This review was collected as part of a promotion.] We love our ice machine. We’ve had one in every house we’ve owned for the last 30+ yrs
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 8, 2025
Posted by: Nick 72
from Louisiana
[This review was collected as part of a promotion.] I replace my old icemaker with this new whirlpool icemaker fit perfect easy install had ice in 30 minutes
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great ice maker. Perfect bar ice.
on September 5, 2025
Posted by: Raybird
[This review was collected as part of a promotion.] Third one I’ve had in 24 years and it is the best.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great clear abundant ice
on August 19, 2025
Posted by: Stu72
(This review was collected as part of a promotion.) We installed the ice machine about 2 months ago and it has been performing great. It makes nice clear ice very quickly. I would recommend this ice machine for those who use a fair amount of ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Thin Ice
on August 10, 2025
Posted by: IceMan
from Atlanta, GA
Ice maker makes very thin chips. It was making cubes but now just 2 months into owning the machine it just makes thin chips. What gives?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 11, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Ice Maker. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information, your appliance model/serial number, and Review ID#
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Exceptional Freestanding Icemaker
on August 7, 2025
Posted by: Nancy Kay
from Wentzville, MO
[This review was collected as part of a promotion.] This icemaker is the best. It makes ice very quickly and the quality is so good (clear ice squares). This is the second icemaker we have purchased. Very reliable.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com