Customer reviews from whirlpool.com
Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
47
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
9
78%of customers recommend this product.
(
47 out of
60)
Customer Reviews for Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Customer Rating
4
Love it, but…
on August 23, 2023
Posted by: SOFL
from Melbourne
[This review was collected as part of a promotion.] This is my 3rd icemaker in 10 years. I love the ice that it makes, but even after properly maintaining each one, they only seem to last about 3 years! They are extremely expensive…cost more than some upgraded refrigerators with icemaker and water dispenser!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Only worked for 2 weeekd
on July 28, 2023
Posted by: Icelover
from Little Rock, AR
[This review was collected as part of a promotion.] I bought this and after install, it only worked 2 weeks. I am currently waiting on a repairman to come, which was 2 weeks out. I’m not happy, considering the price paid.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 28, 2023
Thank you for sharing your insights with us, Icelover. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 363253.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great machine!
on July 5, 2023
Posted by: Sandit98
from Indiana
[This review was collected as part of a promotion.] We have this at our lake house and it always keeps up!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty much the same unit after seven years
on June 17, 2023
Posted by: DavidB1024
from Birmingham, AL
[This review was collected as part of a promotion.] Let me start off with I really like the unit. The installation (replacement) was easy. I wasn’t positive it came with the sump pump – which it did.
It seems odd that the unit is nearly exactly the same as the one the previous homeowners purchase seven years ago.
The reason I didn’t give it five stars is it seems ridiculously expensive. I get it. This is a luxury item, but there’s no reason that it should cost so much.
It seems odd that the unit is nearly exactly the same as the one the previous homeowners purchase seven years ago.
The reason I didn’t give it five stars is it seems ridiculously expensive. I get it. This is a luxury item, but there’s no reason that it should cost so much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Ice machine
on June 9, 2023
Posted by: Herb
from Boca Raton FL
[This review was collected as part of a promotion.] The 3rd one was the charm, finally got the model with the drain pump, but could not reach a Whirlpool service tech, after 4 attempts, to install it, so I did it myself! Fortunately I'm pretty handy and have my own tools or I would still be waiting! Another interesting fact "they no longer come with the standard filter installed, its optional!"
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Under counter ice maker
on May 29, 2023
Posted by: CE-ME
from Virginia
[This review was collected as part of a promotion.] This 15” ice maker is the perfect size for my home kitchen. Plenty of ice, fast. The ‘cubes’ are small square slices, they work well to chill drinks, but do not last well for coolers. Noisy when producing ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
great ice but won't stop!
on May 6, 2023
Posted by: :/ frustrated
[This review was collected as part of a promotion.] THe ice is great but it won't stop-- you can't pause the making of ice. THat is the most basic control of an ice maker and this fails!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very Disappointed
on May 1, 2023
Posted by: Current Situation
from Corolla, NC
[This review was collected as part of a promotion.] The water feed tube was missing. My contractor had to use old line from previous unit. Then the motor stopped working after 2 months. Very frustrating. Now I have to wait for Whirlpool tech and hope Whirlpool honors the warranty.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Current Situation. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 314043.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com