Customer reviews from whirlpool.com
Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Average customer rating
4.1
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
47
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
9
78%of customers recommend this product.
(
47 out of
60)
Customer Reviews for Whirlpool - 15" 50-Lb. Freestanding Icemaker - Stainless Steel
Customer Rating
2
Too Noisy
on April 9, 2025
Posted by: Mimi
[This review was collected as part of a promotion.] I bought this unit for our kitchen remodel to put in bar area. Once opened the Inside panel was cracked, it was replaced no problem. The noise level of making the ice in this machine is too loud, I would not recommend this unit if you wanted a quit ice machine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
Thank you for your review. We regret to hear that your Ice Maker is not living up to your standards. If you have any questions or concerns regarding your Ice Maker, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706261.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Ice Maker is not living up to your standards. If you have any questions or concerns regarding your Ice Maker, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706261.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
on April 3, 2025
Posted by: Larry
[This review was collected as part of a promotion.] Although I bought a month ago it was just installed yesterday, March 2nd. It has made ice ok, however there has been a strange smell coming from it. Today, second day, is not as bad, but still there. I'm not sure what the smell could be. Maybe it's because its new and worked for 24 hours trying to fill the bin. This is the third ice maker we have put in over the last 18 years. We never had this issue before. The other 2 were Kitchen Aid, but this Whirlpool is identical to the other two.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not recommended
on April 2, 2025
Posted by: BC Windswept
[This review was collected as part of a promotion.] Died in less than three weeks. During that three weeks it made great ice. Unfortunately, we would not recommend this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 2, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Ice Maker It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Ice Maker model/serial number, and reference Case # 703367.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great and dependable ice maker
on March 10, 2025
Posted by: AmyBB
[This review was collected as part of a promotion.] It's a great machine! This isn't my first Whirlpool ice maker. I liked the quality and ice production so much that I ordered this new one for my renovated kitchen. I didn't want to take a chance by ordering a different brand and being disappointed.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 30, 2024
Posted by: Cole65
[This review was collected as part of a promotion.] Bought this a couple of months ago to replace my older Whirlpool icemaker. Makes ice very well and quantity of ice is excellent. Machine is noisy when filling water. Louder than my older machine. Otherwise very satisfied.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 29, 2024
Posted by: gr8ful_marc
[This review was collected as part of a promotion.] We have only been using this machine for two weeks. I will say that the bin is always full, but I highly doubt that this is capable of producing 50 lbs per day - it took two days to initially fill. The ice is always wet, and the unit seems to constantly add water or generate excess water.
I will say that the ice is clear and the machine is easy to use. It fits well under the wet bar counter, and it looks nice.My biggest complaint is that the sales material described the ice as '3/4" cubes', but what it really produces is 3/4" chips that are only about 1/4" thick. Our main purpose for an ice maker was for entertaining around our pool in the summer, but these chips won't last long in a cooler or a pitcher.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very pleased
on October 3, 2024
Posted by: Lala718
[This review was collected as part of a promotion.] I purchased this 2 weeks ago after my GE Monogram quit after 12 years & im very pleased with the quietness and clear ice it makes. My previous ice maker did not have a filter like this one & I feel so much better about having this addition in assuring clean ice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 5, 2024
Posted by: EdSl
[This review was collected as part of a promotion.] It is terrific, no issues at all, highly recommend
Written by a customer while visiting whirlpool.com