Customer reviews from breville.com
Breville - 1L Electric Tea Maker/Kettle - Smoked Hickory
Average customer rating
3.2
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
12
4 Stars
4
3 Stars
4
2 Stars
5
1 Star
8
55%of customers recommend this product.
(
16 out of
29)
Customer Reviews for Breville - 1L Electric Tea Maker/Kettle - Smoked Hickory
Posted by: Tea lover
Verified Purchase:Yes
Works great. However, I just wanted to buy the larger tea pot as a replacement and it is not available as a spare part. The glass shattered on the previous one.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: nj
Verified Purchase:Yes
Quit working after 2 months and only 10 uses.
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 18, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Posted by: Philip
Verified Purchase:Yes
Tea maker Died in less then 30 days of usage
No, I would not recommend this to a friend.
Response from breville.comBy Consumer Support, January 20, 2021
We are very sorry to hear about your experience with your appliance. We would very much like to see if we can assist you. We do have an account for you in our system. We'll be sending you an email shortly. Just reply to it, and we'll be happy to see how we can help you from there.
Written by a customer while visiting breville.com
Customer Rating
4
Breville listened
on September 1, 2021
Posted by: Becky
You may have read my previous review about the fatally flawed tea basket. Well, one of the plastic arms allowing the slide down the rail broke on mine (one month after my warranty expired). I ordered a new one even though I would have to tough out the much too large holes in the bottom which allowed a lot of tea leaves to end up in the brewing area. 6 months later the new tea basket arrived. Guess what. The holes are now at least 1/3 the size as in the previous one. Still not as small as the metal tea basket on the large tea maker. Still a plastic bottom to the basket, but only the most brittle or fine tea leaves will result in bits of tea falling into the brewing area, something that might happen sometimes anyway. Leaves still get stuck in the holes, but less so. Good for Breville.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
3
Like this Team Maker
on February 2, 2024
Posted by: Quetta
I have had this tea maker for 3 years now. I like to drink tea but drifted away to coffee again and my new keurig coffee/latte machine. Anyhoo... I'm back to drinking my tea again. I like this compact tea maker because I am the only person who really drinks tea in my house and this little machine looks nice and makes a great cup of tea (especially if you're not into the science of making tea). Its simple to use and makes the right amount of tea for one person (for me that's 2 mugs of tea). What I don't like about this tea maker is if you try to make the maximum amount of tea (i.e. to the max. tea line) with 3 teaspoons of tea, the plastic top on the top of the tea basket will float up and you end up with a lot of loose tea in your tea that you will have to strain out. Not a big deal if you don't mind the extra step but you can't really use the loose tea again for another round. To avoid this, I make only 2 cups at a time and reuse the same tea leaves. Now it's perfect!
I would recommend this to a friend!
Response from breville.comBy Customer Service, February 5, 2024
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
5
Amazing Machine for Serious Tea Drinkers!
on April 2, 2019
Posted by: mnkeygrl4
from MO
[This review was collected as part of a promotion.] Wow! I wasn't even aware just how much the temperature of water really effected the taste of my tea. I had seen there were proper temperatures to brew at, but who really has time to do all that. This machine let's you just press a button and it does it for you. The tea out of this just tastes better and more vibrant. Doesn't take up a lot of space on my counter and is super easy to use. Only thing I'd love for them to add is a timer ability, so I could set it and wake up to fresh tea brewed. Great product if you LOVE tea!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Neat gadget
on April 5, 2019
Posted by: Booberka
from Pearl MS
[This review was collected as part of a promotion.] This is basically a coffee maker but for tea. It comes with a plug in base, water container and the steeping basket. You just fill up the container with water, add tea leaves, herbs, roots or whatever you are making the tea with into the basket, lower the basket to whatever water level and select your setting. It has settings for different types of tea, with corresponding temperatures. The best feature is the ability to keep the tea warm for up to an hour. If you select the max water level you have a tea in 2 minutes max, faster than a coffee from a coffee machine. When the tea is brewed you get a little beep reminder - it is as if they knew I forget what I am doing. Simple operation even for me who never uses all the settings in a complicated gadget. I'm not sure why but you are not supposed to wash the outside of the glass kettle with water, I'm assuming not to get water onto the base?
This is so great for making your own tea blends - dandelion, rosemary lemon, strawberry leaves, mint from the garden....
This is so great for making your own tea blends - dandelion, rosemary lemon, strawberry leaves, mint from the garden....
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Tea lovers dream!
on March 29, 2019
Posted by: PDBEST22
from TEXAS
[This review was collected as part of a promotion.] This tea maker is a game changer for me! It may be a bit pricey but if you prefer tea over coffee then it’s worth the cost. It automatically brews tea at 5 different settings and each pot can be adjusted between mild, medium and strong.
You can also delay start and keep tea warm. Nothing is worse than steeping your tea in a cup then 5 minutes later it’s cold.
I have used all the tea options and get a perfect pot every time.
It’s my new favorite!
You can also delay start and keep tea warm. Nothing is worse than steeping your tea in a cup then 5 minutes later it’s cold.
I have used all the tea options and get a perfect pot every time.
It’s my new favorite!
I would recommend this to a friend!
Written by a customer while visiting breville.com