Customer reviews from 4moms.com
4moms - rockaRoo® infant seat - Dark Gray Cool Mesh
Average customer rating
3.6
(137 Reviews)
Rating breakdown 137 reviews
5 Stars
74
4 Stars
11
3 Stars
10
2 Stars
12
1 Star
30
63%of customers recommend this product.
(
64 out of
102)
Customer Reviews for 4moms - rockaRoo® infant seat - Dark Gray Cool Mesh
Customer Rating
2
Useful concept but It has issues
on November 16, 2021
Posted by: Mrs Khan
from Houston tx
This machine has 5 movements, the highest speed at any movement makes this loud sound as if the machine is unsticking itself... not useful for babies older than 2 months. Because for my baby after 2 month the machine kept making those horrible loud sounds at any speed at any movement!
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Care, November 16, 2021
We're so sorry this has been your experience with the RockaRoo® Infant Swing, and we want to make this right. Please email Support@4moms.com so that the 4moms Customer Care team can help out right away.
Written by a customer while visiting 4moms.com
Posted by: Margaret
from San Francisco, CA
Verified Purchase:Yes
This is a great swing for a smaller space, and the mobile really attracts baby's attention. It does make a soft click sound rocking, and sometimes I'm not really sure how differentiated the levels if rocking are, I think it's the depth of the tilt??? But otherwise it is a satisfactory purchace.
I would recommend this to a friend!
Response from 4moms.comBy Hillary, Customer Care, November 21, 2021
Thank you for taking the time to share your feedback! The settings on the rockaRoo do not affect its speed; the settings on the rockaRoo affect its range of motion. On the first setting, the rockaRoo should move back and forth a little. On the fifth setting, it should have a more broad range of motion all the way to the front and back of the base. If you have any other questions, please email Support@4moms.com for assistance, and our Customer Care team will follow up with you as quickly as possible.
Written by a customer while visiting 4moms.com
Customer Rating
1
Looks better than actually is.
on February 22, 2022
Posted by: Rockaroo sucks
from Charlotte nc
I bought this for my daughter and was also given a "regular swing" she seems to be more entertained in the "regular one" than the 4moms rockaroo, since the day I bought it. It does not go faster than the 1st level, we thought maybe it was because she was so little now she's almost 5 months and still super slow. It also has a loud clicking noise and no matter how many times I try to fix it it doesn't seem to go away or get better. Also the toys at the time don't move or dangle so they're not fun to look at.
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Care, February 22, 2022
We're sorry to hear you've had trouble with your rockaRoo infant swing, and the 4moms Customer Care team can help. Please email Support@4moms.com for assistance, and we'll help get you up and running right away.
Written by a customer while visiting 4moms.com
Posted by: Tee R.
Verified Purchase:Yes
The box arrived all torn up, how do present this as a gift for a babyshower.
Response from 4moms.comBy Hillary, Customer Care, March 16, 2022
We're sorry to learn your package arrived in less-than-awesome condition. If the 4moms Customer Care team can help with anything, please email Support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
5
Best thing ever
on March 24, 2022
Posted by: Jaceboom
from Sorry California
Love it so far can control everything from my phone
Written by a customer while visiting 4moms.com
Customer Rating
3
In general a great item!
on March 24, 2022
Posted by: Nannyof5
from Columbus, IN
My little ones have always enjoyed the rockaroo! However, it seems like if you bump it the wrong way the seat flips out from the “locking mechanism” on the base.
I would recommend this to a friend!
Response from 4moms.comBy Ashley, Customer Care, March 25, 2022
We're so glad you and your LO have loved the rockaRoo, and we would like to look into the issue you've described. Please discontinue use and send an email to Support@4moms.com so that the Customer Care team can help out right away.
Written by a customer while visiting 4moms.com
Customer Rating
1
Collecting dust
on April 15, 2022
Posted by: Em 13
from Long Island NY
I was so excited about this chair and even got the newborn insert for my son. Unfortunately, even on the lowest speed setting, it went way too fast for him. None of the speeds really had a noticeable difference. It was either on so fast that it seemed unsafe for a newborn (or he would get scared and cry as a slightly older infant) or it was off. We thought we might be able to use it when he was a bit older but the instructions say to stop use as soon as baby can roll over so, we never got to use it. Ended up getting a baby bouncer without the motor for much less that we were actually able to use.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, April 16, 2022
We're so sorry to hear the RockaRoo Baby Rocker experience has been less-than-awesome. If the 4moms Customer Success team can help with anything, please email Support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
5
Grady for babies who love gliding motion
on June 10, 2022
Posted by: ekrenek
from Colorado
We love the rockaroo! Our little one likes the smokth gliding motion. The fabric is easy to clean and care for too.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com