Wish this had worked out! The mesh material makes the insert slide down and not stay in place. You have to recline the mamaroo seat all the way in order to not have your baby slide down and almost out of it. I ended up having to put the original insert back in as it stays in place.
the insert is discolored yellow. Sent email with pictures and you can see a difference next to the mamaroo,and have not had a response since.The insert is very soft.
Response from 4moms.comBy Ashley, Customer Care, September 1, 2021
Hi Kerry - the 4moms Customer Care team replied to your email on August 12th. We'll forward this over again, in case it was accidentally routed to a spam folder.
We didn’t originally purchase the insert, but our daughter came home 3 weeks early, and it’s been perfect to keep her tiny little self comfy while she rocks! This seat with the insert literally keeps us sane!