Customer reviews from Samsung US
Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Electric Induction Convection Range - Black Stainless Steel
Average customer rating
3.6
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
28
4 Stars
7
3 Stars
1
2 Stars
4
1 Star
14
47%of customers recommend this product.
(
14 out of
30)
Customer Reviews for Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Electric Induction Convection Range - Black Stainless Steel
Customer Rating
2
Disappointed. I saved for years to buy.
on March 14, 2021
Posted by: Katie
from Yakima, WA
for the first year it was amazing. now the oven doesn't maintain the temperature unless it's in roast mode and only 2 of the 4 burners will stay on.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy Pat, Samsung Care, March 15, 2021
I am sorry you had to go through this with your range not maintaining its temperature. I wish there were more options for us to take to resolve your concern. Unfortunately, we can only recommend contacting a service center. If you do change your mind about having a technician; You can use the link below. Thank you for being a crucial part of Samsung. ^Pat
https://www.samsung.com/us/support/service/locations/
https://www.samsung.com/us/support/service/locations/
Written by a customer while visiting Samsung US
Customer Rating
4
Great oven!
on March 18, 2021
Posted by: anonymousovenperson
i love it in general - top did break once from a jar dropping on it from about 3' up.
but great for cooking, easy to use, etc.
network time doesn't seem to be functional which is the main smart feature i want :(
enabling it in the smart things app causes it just to turn off again, but every other smart feature works.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing range
on December 3, 2019
Posted by: drafn1
from Smyrna
[This review was collected as part of a promotion.] The Samsung 5.8 cu. ft. Slide-In Induction Range with Virtual Flame™ Technology in Black Stainless Steel is amazing!! The induction cooktop with the virtual flame LED and Hot Surface Indicator enhance the look of the cooktop and also server as safety features for operating cooking surface. The induction cooktop high boost makes quickly heating liquids a breeze with most boiling in near 30 second times.
The convection oven has many features to use for a wide array of cooking options - including bread proof mode for low temperature dough rising, dehydrate setting, Self + Steam Clean which uses water to power through baked on spills, Auto Oven Light for baking, Kitchen Timer, Delay Start, Auto Shut-Off Option, and Child Safety Lock for stove door. The convection circulation of heat enables balanced cooking regardless of the rack or position in the oven. The additional warming tray under the stove is convenient for breads, rolls or other things needing to worm before serving.
Overall, the design, functions and features are top of the line and I would recommend this range to anyone without hesitation.
The convection oven has many features to use for a wide array of cooking options - including bread proof mode for low temperature dough rising, dehydrate setting, Self + Steam Clean which uses water to power through baked on spills, Auto Oven Light for baking, Kitchen Timer, Delay Start, Auto Shut-Off Option, and Child Safety Lock for stove door. The convection circulation of heat enables balanced cooking regardless of the rack or position in the oven. The additional warming tray under the stove is convenient for breads, rolls or other things needing to worm before serving.
Overall, the design, functions and features are top of the line and I would recommend this range to anyone without hesitation.
Response from The InsidersBy ^Cat, Samsung Cares, December 4, 2019
Being amazing is true perfection! Thank you for taking the time to tell us how much you love your new range. We are thrilled to know it has added a little something special to your kitchen. We appreciate your recommendations and thank you for selecting Samsung for your cooking needs. Happy Cooking! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
Sleek
on December 5, 2019
Posted by: Megaeve
from Indianapolis
[This review was collected as part of a promotion.] I and my family love the 5.8 cu. ft. Slide-In Induction Range with Virtual Flame™ Technology in Black Stainless Steel. Its beautiful, very sleek and trendy. I love the fact that it fits all the other appliances in the kitchen. I love the size and the quality is great. We have toddlers in the house,and the fact that we can lock is amazing. I love the virtual flame that comes on when the stove is in use
The interior of the oven is wonderfully made,and makes it very easy for me to clean after ise. The features of the stive is displayed digitally on the stove. It has a wifi connectivity and its rack is slidable. Every family needs this in their home. I recommend it
The interior of the oven is wonderfully made,and makes it very easy for me to clean after ise. The features of the stive is displayed digitally on the stove. It has a wifi connectivity and its rack is slidable. Every family needs this in their home. I recommend it
Written by a customer while visiting The Insiders
Customer Rating
5
Love it so amazing
on December 6, 2019
Posted by: cinnamongirl15
from Hazleton
[This review was collected as part of a promotion.] my new Samsung range ,is so amazing. it heats up so quick and i found out the stove top only works with the proper pots and pans.any kind just will not work .i love how easy the range is to use by just a push of a button .Bringing this Samsung range into my home is the best thing i have done lately .I will definetly recommend
Response from The InsidersBy ^Cat, Samsung Cares, December 11, 2019
Being amazing is true perfection! We are thrilled to know you love your range. We appreciate your recommendations and thank you for selecting Samsung. Happy Cooking! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
4
Great stove
on December 11, 2019
Posted by: danielhin
from Titusville
[This review was collected as part of a promotion.] We have loved upgrading our older stove to this Samsung Induction Range with Virtual Flame in Black Stainless steel .
The most impressive thing we love about this stove is how quickly it can boil water in a matter of seconds. There is a boost function on the controls and if you use that it will heat the water so fast. With it being an induction stove the burners only work when an induction pan is on the burner. Remove the pan and the burner will turn off. Great safety feature. The nice flat cooktop is wonderful and easy to clean. I wish the small burner was in the front for easier to reach. The burner sizes are perfect for cooking everything you might need.
The knobs turn easy and are easy to adjust on the front. My only minor issue is the controls on the front of the stove are very easy to turn on. Just pressing against the stove front causes many of the functions to turn on.
The oven is very spacious. Upgrading to a convection oven is very nice and enjoy even cooking of all my food. The clean up is so easy without having the coils on the bottom fo the oven.
I really love that the warmer drawer is an actual warmer drawer. There are coils that will heat up the drawer when turned on. So now I have to find a place to store my cooking pans!! I know majority of us do not use this as a warmer drawer and more as storage. You can still use it as storage, I just like the option to be able to use it if needed. We did try it this Thanksgiving when hosting family and it kept every casserole I had in there very warm until we were ready to eat.
Response from The InsidersBy ^Cat, Samsung Cares, December 13, 2019
We appreciate the feedback you provided about your range. Samsung is continually improving its products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family! ^Cat
Written by a customer while visiting The Insiders
Customer Rating
5
Never going back
on December 11, 2020
Posted by: Jane
from Thornton, co
did a remodel a few years ago and replaced our electric stove with this induction range. the induction range you get the control of gas and the easy clean up of a glass top electric, but bonus you do not have the heat. there have been many occasions i had something on the stove top and it started boiling over and i just grabbed a towel and placed it under the pan and continued cooking. the oven does its job and the warming drawer has been an extra delight. we use it a lot especially to keep a dinner plate warm for the one that is working late. my husband is now looking at moving and i am already thinking i am going to need this range wherever we end up. i never want to go back to electric or gas after using this.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Oven melts its own PCB over and over
on August 28, 2022
Posted by: BennyG
beautiful range. amazing induction cooking.
this oven has a fatal flaw. every single time it is operated over 500f for any extended period, it melts the pcb/motherboard. this was replaced once under warranty, but i have gotten to a point that i keep an extra motherboard on hand for when my wife makes pizza.
samsung obviously knows this is an issue and should have issued a recall. the design is terrible. the pcb and its holder are directly against the molten hot back of the oven. it should have an air gap and some heat shielding.
don't buy a samsung induction range without an extended warranty, and plan on downtime every time you make a pizza or use self cleaning.
Features
5
Performance
2
Design
1
Value
1
Response from Samsung USBy ROSSINI, Customer Care, August 31, 2022
Hello BennyG,
Thanks for your review. We apologize for encountering an issue with your motherboard and melted pbc. We would love to hear more about your experience so that we can use your valuable opinion to deliver an even better experience next time.
Please reach out with any further comments or suggestions you wish to share using the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144863840) and it will help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Thanks for your review. We apologize for encountering an issue with your motherboard and melted pbc. We would love to hear more about your experience so that we can use your valuable opinion to deliver an even better experience next time.
Please reach out with any further comments or suggestions you wish to share using the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, give them this number (1144863840) and it will help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
^^Ross
Written by a customer while visiting Samsung US