Customer reviews from whirlpool.com
Whirlpool - 15" 29-Lb. Freestanding Icemaker - Black
Average customer rating
4.3
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
143
4 Stars
41
3 Stars
20
2 Stars
7
1 Star
11
85%of customers recommend this product.
(
155 out of
183)
Customer Reviews for Whirlpool - 15" 29-Lb. Freestanding Icemaker - Black
Customer Rating
2
Thin Ice
on September 12, 2025
Posted by: Danny
[This review was collected as part of a promotion.] My new ice maker is making thin ice. I would like it to be thicker if possible. Can someone help me?
Response from whirlpool.comBy Branded Team, Consumer Care, September 12, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Ice Maker. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AMQ05 or Direct Message on Instagram at http://spr.ly/6424AMQ0g, so we can look into this matter further for you. When responding, please include your contact information, Ice Maker model/serial number, and reference Case # 796758
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice ice machine.
on September 19, 2025
Posted by: rick
[This review was collected as part of a promotion.] Great machine for small craft ice. Quiet compared to my old machine.. Well built. Very happy so far after 1 month of use.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on September 19, 2025
Posted by: Terry
from Mt. Pleasant, SC
[This review was collected as part of a promotion.] This is our second Whirlpool ice machine . We enjoy the small clear cubes. always plenty of ice on hand!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 5, 2025
Posted by: MIKE
[This review was collected as part of a promotion.] I wish it made larger ice cubes plus I cannot get the filter cap opened to install a filter
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on November 7, 2025
Posted by: IceBreaker
[This review was collected as part of a promotion.] Product is still new, but as of now I’m satisfied w/ice maker, note it is pretty loud…mine is in the butlers pantry behind closed doors.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Very Disappointed
on December 3, 2025
Posted by: Brian
from Florida
DO NOT BUY THIS!!!!!!!!. We have tried multiple times to get this machine repaired. Our repair guy just left after ruining the new compressor he brought. The repair people have been out 3 times and only seem to make things worse each time. Whirlpool has so far refused to replace the unit even though it is still under full warranty. This is a terrible product produced by a terrible company. Save your money and buy elsewhere.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com