Customer reviews from whirlpool.com
Whirlpool - 15" 29-Lb. Freestanding Icemaker - Black
Average customer rating
4.3
(222 Reviews)
Rating breakdown 222 reviews
5 Stars
143
4 Stars
41
3 Stars
20
2 Stars
7
1 Star
11
85%of customers recommend this product.
(
155 out of
183)
Customer Reviews for Whirlpool - 15" 29-Lb. Freestanding Icemaker - Black
Customer Rating
5
Very simple to use and the ice is excellent
on August 6, 2023
Posted by: Paula 22
from Bethel Ohio
[This review was collected as part of a promotion.] We have only had this for about three weeks now but we love it so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Broken at 6 months
on August 6, 2023
Posted by: KatieB
from Shreveport, LA
[This review was collected as part of a promotion.] We love having an ice maker however at 6 months the grid that makes/cuts the ice broke. Apparently the part is on back order so we wait to see if they can find it. Very frustrating as we have not made it to a year yet.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fast ice, built in filter features!
on August 10, 2023
Posted by: Thudfixer
from Ocean Springs Ms.
[This review was collected as part of a promotion.] Aside from the time of purchase(April 19’23) to delivery(June 22’23) my wife and I are very satisfied with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Working Great!
on August 29, 2023
Posted by: Jake
from Athens, GA
[This review was collected as part of a promotion.] Replaced another brand with this Whirlpool. Working really well making tons of ice that’s perfectly clear. We love it! My only constructive feedback is that the installation instructions could be more clear about what parts are needed and the different ways to install (pump vs no pump etc.).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Buy Earplugs!
on September 11, 2023
Posted by: GeorgiaGirl7
from Dallas, GA
[This review was collected as part of a promotion.] This is the second Whirlpool icemaker I have purchased ... the other one lasted for 7 years. While the previous one was great and quiet, that is NOT the case for this one. Every times it goes into a cycle ... which is WAY too often for the amount of ice II use, it sounds like there is a semi in the room. Installing it was more difficult that it needed to be because the lack of precise instructions was/is obvious. ONE sentence would have saved me two days ... i.e., remove connector if hooking up directly to water source! This is the second Whirlpool appliance I have replaced this year .. and it is the LAST!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 15, 2023
Thank you for sharing your insights with us, GeorgiaGirl7. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423PfZ51 or Direct Message on Instagram http://spr.ly/6424PfZ5G , so we can look into this matter further for you. When responding please include your contact information and reference Case # 393366.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
The World’s Best Ice Maker
on September 23, 2023
Posted by: CoopMGoBlue
from Argyle TX
[This review was collected as part of a promotion.] So amazing I bought another one for our lake house! Can’t and won’t live without these!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy Installation and working great
on September 27, 2023
Posted by: JimB
from Greer, SC
[This review was collected as part of a promotion.] Arrived in great shape. Was an easy hook up and replacement of old competitors unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped making ice after 3 weeks!
on September 30, 2023
Posted by: SAR65
from Montgomery Texas
[This review was collected as part of a promotion.] Unit worked properly for 3 weeks and then it stopped making ice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 9, 2023
Thank you for sharing your insights with us, SAR65. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 404453.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com