Customer reviews from swann.com
Swann - 4-Channel, 4-Camera Indoor/Outdoor Wireless 1080p 1TB NVR Surveillance System
Average customer rating
2.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
3
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Swann - 4-Channel, 4-Camera Indoor/Outdoor Wireless 1080p 1TB NVR Surveillance System
Customer Rating
1
Email, called multiple times. No respond.
on February 3, 2021
Posted by: Anonymous
from Melbourne
Frequency of use:Daily
4 cameras never works at the same time. Not provide clear instruction what apps to use for desktop. Contacted many times, no respond. Put all in rubbish bin. Purchased another brand. No issue at all. Never again.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service , February 25, 2021
Hello Jack tran,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 1080p Wi-Fi NVR Security System. Based on the information provided, we are unable to determine the issues you are having with your recorder kit. If you are unable to get a hold of our Technical Support Team, please call in and speak with a Customer Service Member during business hours. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our 4 Camera 4 Channel 1080p Wi-Fi NVR Security System. Based on the information provided, we are unable to determine the issues you are having with your recorder kit. If you are unable to get a hold of our Technical Support Team, please call in and speak with a Customer Service Member during business hours. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Good value for money
on May 19, 2021
Posted by: Phet
from Sydney
I'm a installer setup numerous wireless camera systems and these are up there. Picture quality is good for the price. I like that u don't need cloud subscription. I recommend these to be used with a WiFi mesh system. Default WiFi runs off the dvr you just gotta reset each camera to work off your own WiFi.
I would recommend this to a friend!
Written by a customer while visiting swann.com