Customer reviews from vizio.com
VIZIO - 32" Class - LED - 720p - Smart - HDTV
Average customer rating
4.4
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
251
4 Stars
63
3 Stars
16
2 Stars
14
1 Star
19
89%of customers recommend this product.
(
309 out of
347)
Customer Reviews for VIZIO - 32" Class - LED - 720p - Smart - HDTV
Customer Rating
1
on June 26, 2022
Posted by: Poohbear1975
from Eastpoint, FL.
Right now I'm not liking it at all. The home screen where all the apps are keeps disappearing & I know it's not my internet connection because it connects to Netflix with no problem.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, June 27, 2022
Hello Poohbear1975, can you give us some additional details about the issue you are experiencing? This is not typical so I would like to learn more so we can assist with troubleshooting. Please visit support.VIZIO.com and click on ‘Contact Us’. We’ve got agents ready to chat, text message, or speak with you on the phone.
Written by a customer while visiting vizio.com
Customer Rating
4
Easy-to-use
on August 19, 2022
Posted by: Native
from Billings, MT
[This review was collected as part of a promotion.] Easy to understand, very frustrating response time, still a good choice though.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Very user friendly and great quality
on August 28, 2022
Posted by: itsStephanie
from Texas
[This review was collected as part of a promotion.] This is my first Vizio, I am now planning to replace another tv with a new one as well because I am so happy with the quality
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Great picture, but slow to load apps. Freezes up.
on September 1, 2022
Posted by: Kimberlyw1967
from Turtletown, Tennessee
Freezes up in the middle of a program. I checked my Internet connection and it’s not my Internet. I have a Onn Roku 50 inch and it never does this.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, September 1, 2022
Hello Kimberlyw1967, thank you for taking time to leave us your feedback. Typically, when a TV freezes up, that can be fixed with a power cycle. To power cycle a TV you will want to unplug the power and then hold the power button on the back of the TV for at least 5-10 seconds while unplugged. After those 5-10 seconds, go ahead and plug the power back in and power it on. If issues persist or you have any questions, please don’t hesitate to contact us by going to support.vizio.com and clicking ‘contact us’.
Written by a customer while visiting vizio.com
Customer Rating
1
Piece of junk
on October 12, 2022
Posted by: pl54
from L A
What a disappointment, only had this unit a few months. Shortly after a month it required a reset (soft boot) which I thought was not too bad, but as time passed it froze up more and more often. It finally got to the point I had to do the factory reset. Note: All updates have been installed. Now every evening it goes blank with the power light blinking and will not respond to the remote or the old reliable hold the power for 20 seconds. I have to unplug the unit for at least 12 hours to get it to respond.
Long story short pick another brand and save yourself lots of frustration.
Long story short pick another brand and save yourself lots of frustration.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, October 12, 2022
Hello pl54, sorry to hear that you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Vizio - why I chose ♥️
on November 21, 2022
Posted by: Marty101
from Daytona Beach, FL
[This review was collected as part of a promotion.] A reasonably priced television that is feature-rich. It checked all the boxes for me. Inaddition, to a great picture.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Video tv
on November 23, 2022
Posted by: Bactroman
from Vidalia La
[This review was collected as part of a promotion.] I think it’s awesome I have all kinds of apps the other ones do not have
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Great value, Until it’s not.
on November 27, 2022
Posted by: FrustratedCanadian
from Ottawa, On, Canada
[This review was collected as part of a promotion.] I’ve had this TV for a few years now. It has always had a bit of a lag in the smart interface (makes sense for a budget TV). However, recently it has begun having random fits of becoming unresponsive and cycling on and off. This is a well-documented issue, but none of the remedies listed online seem effective. More like a random cycle of unplugging and removing the remote batteries and it will stop after a few hours. I don’t have any other devices that could be interfering in the room so it’s a puzzler. It also does not keep time correctly. It is ALWAYS off by an hour. Changing the daylight savings or regular time/time zone settings does absolutely nothing to fix this either.
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com