Customer reviews from vizio.com
VIZIO - 32" Class - LED - 720p - Smart - HDTV
Average customer rating
4.4
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
251
4 Stars
63
3 Stars
16
2 Stars
14
1 Star
19
89%of customers recommend this product.
(
309 out of
347)
Customer Reviews for VIZIO - 32" Class - LED - 720p - Smart - HDTV
Customer Rating
2
slowest tv ever
on April 8, 2021
Posted by: ambo77
from philadelphia, pa
it freezes constantly, limited to no settings especially when it comes to apps, and you can not download/undownload any app which is frustrating
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, April 9, 2021
Hello ambo77, this TV uses our SmartCast Platform which offers a host of built in apps, as well as support for Google's Chromecast, Apple's AirPlay 2, and voice support for SIRI, Google Home, and Alexa. You are not able to manually download additional apps, however new apps are added to the platform often. If you find there is an app you want to watch that is not on SmartCast you may be able to cast it using Chromecast or Apple AirPlay from your phone or mobile device. If you’d like any help taking advantage of all the options VIZIO has to enjoy your content, our customer service team would be happy to speak with you at 844-254-8087.
Written by a customer while visiting vizio.com
Customer Rating
4
Great inexpensive tv
on April 25, 2021
Posted by: Slynn
from Minnesota
I’ve had this tv for almost 2 years and I love it also love the stand it came with. The only thing I would change is adding volume buttons
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
2
Sadly disappointing.
on May 1, 2021
Posted by: Kreep
from Aberdeen, SD
My boss bought me this Vizio tv, in mid 2018. Shortly after I unpackaged it and hooked it up to (then) cable service, the screen would frequently freeze. Seldom snapping out of it on its own. Usually I'd have to unplug it (power- wouldn't even work), let it sit a few minutes, plug it back in and start over. Twice I had to factory reset it. Often when I shut it off lately, the screen will go black (as it should) but the sound will continue for a minute/minute and a half before fading out.still it freezes. Unfortunately it's just a low quality television. I later read reviews and it seems common that these specific TV's begin to wear out after about 2 years. It's mostly bothered me because it was a gift.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, May 3, 2021
Hello Kreep, issues like this are extremely rare in or out of warranty. We’d really love the opportunity to have our tech support team run through some troubleshooting steps to see if we can get the TV up and running for you. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
5
Great product.
on May 31, 2021
Posted by: John13
from Pennsilvania
This TV was given to me as a present
And have had no issues and I've had the tv for five years now with no problems.
And have had no issues and I've had the tv for five years now with no problems.
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
1
Apps don't work
on August 9, 2021
Posted by: Katthiggy
from Missouri
I got this tv because I stream Disney+, Hulu, Pluto, ect. On this Vizio I can NEVER get them to stream or sometimes even get them to work period. I connected a Roku device to my TV and I've been able to access my programs with no streaming or issues at all. I do not suggest getting a Vizio smart TV unless you plan on getting another streaming device to use along with it. It's also supposed to be accessible with voice thru a connected phone device by Alexa. I had it working one time and then suddenly it stopped and now I can't use that feature. The TV does have a screen suitable for my needs, but this smart TV isn't what it's advertised to be.
No, I would not recommend this to a friend.
Response from vizio.comBy Reputation Studio, Customer Care, August 10, 2021
Hello Katthiggy, sorry to hear you are not having a smooth experience. I would love the opportunity to have our technical support team learn more about the issues you are experiencing. When you have a free moment, they’re available through text message, chat, or over the phone. Just go to support.VIZIO.com and click on ‘Contact Us’.
Written by a customer while visiting vizio.com
Customer Rating
2
on December 21, 2021
Posted by: Dano52
from Payette,idaho
This TV has a electrical issue, the speakers go loud and have to unplug TV to get it to stop
No, I would not recommend this to a friend.
Written by a customer while visiting vizio.com
Customer Rating
5
remote
on December 21, 2021
Posted by: big bad daddy
from 37209
I want another one so if I can't find one of them at least I'll have a double chance of finding one of the remotes
I would recommend this to a friend!
Written by a customer while visiting vizio.com
Customer Rating
5
Good value.
on January 5, 2022
Posted by: remotemontana
from SEMontana
TV works as advertised. Lots of features. Enjoy it very much.
I would recommend this to a friend!
Written by a customer while visiting vizio.com