Customer reviews from whirlpool.com
Whirlpool - 18" Front Control Built-In Stainless Steel Tub Dishwasher with 50 dBA - Monochromatic Stainless Steel
Average customer rating
3.9
(84 Reviews)
Rating breakdown 84 reviews
5 Stars
42
4 Stars
21
3 Stars
4
2 Stars
1
1 Star
16
76%of customers recommend this product.
(
61 out of
80)
Customer Reviews for Whirlpool - 18" Front Control Built-In Stainless Steel Tub Dishwasher with 50 dBA - Monochromatic Stainless Steel
Customer Rating
1
Good size, bad machine
on August 27, 2023
Posted by: Hl20009
from Washington DC
[This review was collected as part of a promotion.] New machine rusted inside door and will not stop beeping, even after I flip the breaker. Haven’t been able to use it because I cannot change any of the settings. Even the clock doesn’t change time. The size is nice for small space, but I’d rather avoid cost of a service call and throw it out to install cabinets.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Thank you for sharing your insights with us, Hl20009. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 380584.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Washing: great. Drying: not so great.
on December 1, 2023
Posted by: BobD
from New York, NY
[This review was collected as part of a promotion.] I like the Quick cycle. It cleans everyday items perfectly, in one hour. Nice.
It doesn't dry well, though. I need to towel-dry most items when I take them out.
I hope it lives up to its reputation and reviews for reliability over time. (The motor on my previous d/w, a Frigidaire, burned out after only 5 years of moderate use).
It doesn't dry well, though. I need to towel-dry most items when I take them out.
I hope it lives up to its reputation and reviews for reliability over time. (The motor on my previous d/w, a Frigidaire, burned out after only 5 years of moderate use).
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not very pleased with it.
on April 9, 2024
Posted by: RickyV
[This review was collected as part of a promotion.] I’ve bought this unit a few months ago. Not very happy with it especially how pricy it was. The controls are terrible. Even on heat dry the dishes are still wet when done. You have to add separate a rinse liquid or it will not run a cycle. Bowls don’t sit right in the top rack.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Going into the Trash ...
on January 18, 2025
Posted by: Dan1955
Lasted 1 1/2 Years. The Pump Seal Leakes. Part NOT available. Not from Whirlpool or Repair Clinic.
Ya Sure Could have done Beter!!!!
Ya Sure Could have done Beter!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 23, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 659374.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t buy products from these people.
on July 27, 2025
Posted by: John
Definitely going in the trash. This pile of junk has not really worked well since after about two months. We’ve had this for five years now and the dispenser door just refuses to open any more than once every five times we’ve used it. Nothing is blocking it, the water is plenty hot enough. The spring on the dispenser door is fine if I open it manually. We’ve used liquid detergent and pods. No difference. You’d be nuts to buy this or probably any dishwasher from whirlpool or Kenmore. This is not the first one from them. The first was a kenmore (same company) and it did the same thing after maybe a year. Junk. Tired of throwing my money away on this junk. Not going to call a tech and pay hundreds more only to see it happen again and again. No. Well wash dishes by hand from now own. It will be MUCH CHEAPER!
Response from whirlpool.comBy Branded Team, Consumer Care, July 28, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Dishwasher. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Dishwasher model/serial number, and reference Case # 758485.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not useful at all.
on December 25, 2022
Posted by: WhoDesignedThis?
from Vancouver Island
Nothing but problems.
First.. i get that this is "apartment size" but it is still too small to be practical and the quickest wash cycle is an HOUR LONG. I can wash 3x the amount of dishes by hand than this tiny broken box can.
First.. i get that this is "apartment size" but it is still too small to be practical and the quickest wash cycle is an HOUR LONG. I can wash 3x the amount of dishes by hand than this tiny broken box can.
Actual problems:
spray jets clog too easy and have no end cap access to unclog them.
Bottom filter assembly dislodges itself during normal operation and allows things to get into the pump and the spray jets.
Leaks thru the front if you're not using rinse aid for some reason?
if you accidentally use too much soap and it suds up, there no way to rinse it out. you have to WAIT DAYS before the suds clear and the error code clears on the front panel. During that time, the drain pump spins until you just give up and shut off the breaker.
spray jets clog too easy and have no end cap access to unclog them.
Bottom filter assembly dislodges itself during normal operation and allows things to get into the pump and the spray jets.
Leaks thru the front if you're not using rinse aid for some reason?
if you accidentally use too much soap and it suds up, there no way to rinse it out. you have to WAIT DAYS before the suds clear and the error code clears on the front panel. During that time, the drain pump spins until you just give up and shut off the breaker.
and finally, after a mere 3 years of use.. the circulation pump bearings are going and now the dishwasher squeals the whole time during its wash cycle.
Absolutely useless. If this wasn't part of a prebuild and wouldn't hurt my resale value, i'd tear it out and use the space for storage. The whole idea of a dishwasher, this small, this slow, and this problematic should give the designer an existential crisis.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
DRIP PAN RECOMENDED -NO ONE SELLS ONE
on January 24, 2023
Posted by: JULIE
from BEAVERTON
BEEN ON HOLD WITH WHIRLPOOL FOR 1 HOUR AND 40 MINUTES AND COUNTING. PUSHED BACK AND FORTH FROM MAIN NUMBER TO PARTS BACK TO MAIN NUMBER. EVERYONE AGREES THAT THE MANUAL RECOMENDS A DRIP PAN BUT NO ONE CAN SAY WHERE TO GET ONE. FIRST PERSON COULDN'T EVEN FIND THE UNIT IN WHIRLPOOL'S SYSTEM AFTER I GAVE HER THE MODEL NUMBER 3X . STILL ON HOLD!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 27, 2023
Thank you for sharing your insights with us, JULIE. It's hard for us to hear that you had a negative experience with your Dishwasher, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64203jYsu or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1
Electrical problem
on April 3, 2023
Posted by: Jake
from nh
I bought a whirlpool dishwasher along with new house in 2003. I year or so later there was an electrical failure, it snelled like a complete short or fire. There was s recall, around 2006. I just got notice 2023 that i didnt have enough documentation supporting the failure. Dont buy whirlpool. My Bosh is about 15 years old, not a single problem!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 5, 2023
Thank you for sharing your insights with us, Jake. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 296584.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com