Customer Reviews for Whirlpool - 24" Front Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
3
WDF550SAHW Purchased
on October 6, 2023
Posted by: RJ Cuatomer
from Los Angeles
[This review was collected as part of a promotion.] I was disappointed with the delivery. Not installed, they just dropped it off. Didn’t even put the electrical parts on. Something to do with the way my water connection did not have a separate shutoff from the sink waterline. Works ok once my plumber installed (and charged me). The lights blink while running, normal or heavy or whichever is chosen. The lower rack is not dish friendly. I chose this one because I only had 23.5 inch opening and I am thankful that it fit, it works and is quiet. I had a much better Whirlpool DW that I recently purchased at my last condo. I wish I could have that model but is 24-inch wide.
[This review was collected as part of a promotion.] Dishwasher remains wet inside continuously. Top shelve does not dry completely. We were told we used too much soap, not the case.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 12, 2023
Hi Kosdon, We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 389319. We’re looking forward to hearing from you. Marie Q
I have had this dishwasher for 3 months and because of our kitchen cabinets and flooring it was really the only optional available. I am frustrated with this unit every single day. It is quiet and the outside looks good. However, the rack design in absolutely terrible and you can not fit a lot in the dishwasher so I am usually stuck waiting for 2 cycles to finish off a family load of dishes. I don't appreciate having to wash dishes if I purchased a dishwasher but I have tried to be creative and there is no fix for the poor design. If there were ANY other unit available to fit my kitchen I would have replaced this is a heartbeat and gladly taken a sledgehammer to this unit! Please do not buy this particular model unless you are single and don't cook. I have another whirlpool at another property and it rocks. I wanted that exact same one but could not fit it in.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Hello jeNich, Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 378795. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] High price for poor design. Engineer who designed needs to come up with something much better. For disabled person, it’s too flimsy and does not have capacity or space to hold much beyond 3 people setting - (if you’re lucky). Like internal set up.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 4, 2023
Hello MynicknameisPK, Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 366309. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Just purchased had it for 2 weeks, it’s very quiet and washes clean and spotless. When using heat dry function it leaves moisture in dishwasher which l don’t like. Otherwise looks great in kitchen
[This review was collected as part of a promotion.] Small in size, maybe good for a single individual. Racks are not sturdy. Whirlpool indicates unit is designed for those with disability. If so, the engineer who designed the unit needs a new profession
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 24, 2023
Hi Pkay, We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 360955. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Works fine. I dislike the upper rack. Cannot place as many glasses and mugs as I could on my former Whirlpool dishwasher. Dislike the lower rack design for the same reasons.