Customer reviews from whirlpool.com
Whirlpool - 24" Front Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Average customer rating
3.5
(105 Reviews)
Rating breakdown 105 reviews
5 Stars
39
4 Stars
21
3 Stars
18
2 Stars
10
1 Star
17
58%of customers recommend this product.
(
54 out of
93)
Customer Reviews for Whirlpool - 24" Front Control Tall Tub Built-In Dishwasher with Stainless Steel Tub - Black
Customer Rating
2
Awful rack design
on April 10, 2025
Posted by: Marie
from Milwaukee, WI
[This review was collected as part of a promotion.] I have been using this dishwasher for about three weeks so far and I am very disappointed in the arrangement of the racks. The tines are so short that they do not hold the dishes properly. The silverware rack only fits in the middle of the lower rack, which eliminates significant space for dinner places. The upper rack tines are so small that cups and other dishes fall over and move around, or other dishes and bowls have to be completely flat. So I can only fit a few small dishes in each load on the top rack since they are laying flat and not up/tilted at all. Especially considering the cost of this dishwasher I am extremely frustrated. It is fairly quiet and the cycles and buttons work well, but the design of the racks is absurd.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706879.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706879.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Awful dishwasher
on February 24, 2025
Posted by: Audi88
from Orchard Park, NY
I hate this dishwasher! The bottom rack does not stay on the track. Prongs to hold dishes are too close together. Perhaps my grandmother's fine china would fit, but not my pottery. I regret the day I made this purchase. Also, it was very difficult to install.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 3, 2025
Hello,
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 684926.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Dishwasher. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Dishwashers and select your Dishwasher style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 684926.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst design ever.
on February 2, 2025
Posted by: LarryD
Worst dishwasher we ever bought. Very poor design for placing dishes and glasses
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 6, 2025
Hello,
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #668663
We’re looking forward to hearing from you.
Divya N
Thank you for your review. We regret to hear that your Dishwasher is not living up to your standards. If you have any questions or concerns with your Dishwasher please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #668663
We’re looking forward to hearing from you.
Divya N
Written by a customer while visiting whirlpool.com
Customer Rating
3
It does it's job.
on November 1, 2024
Posted by: Lashrael
PROS: Does it's job. Controls are easy to use and pretty self-explanatory. The stainless steel tub is a definite upgrade from the plastic tub on my last dishwasher.
Wouldn't buy it again though. If I could have a do-over I would get something else in a heartbeat.
CONS: It is deceptively small for a 2 rack dishwasher. Forget using the adjustable rack if you use normal dishes. If you lower the top rack, you won't fit in your plates. The tines on both racks are very short. Stuff tries to move constantly. I don't know about anyone else's, but mine goes to completed too early. It's not finished draining when the machine thinks it's done with the dishes. This led to an unnecessary service call.
You need to leave it sit up to an extra 20 minutes AFTER it indicates completed to assure it is drained. I've not noticed it having any indicator that it's completed other than the light. A chime would have been nice. I don't hang out in my kitchen watching it.
It is not very quiet AT ALL. It's pretty loud actually. I don't know if that's caused by it not having enough insulation or because everything inside moves around while it runs.
GET THE INSURANCE ON IT FROM SOMEWHERE. These things break sooner than you would expect.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not enough space like my old dishwasher.
on September 24, 2024
Posted by: Pam328
[This review was collected as part of a promotion.] This dishwasher does not have adequate space for dishes with the silverware basket. Wish I replaced the racks on my dishwasher it had the silverware in the door and allowed for more plates and pans.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6422osz2A or Direct Message on Instagram http://spr.ly/6425osz2h, so we can look into this matter further for you. When responding please include your contact information and reference Case # 598558.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
4
My review
on August 9, 2024
Posted by: MJH 01
from Charlotte NC
[This review was collected as part of a promotion.] My last dishwasher had a small tray at the top, which I found useful of course this unit does not have that. Drying the dishes after washing does not work as I had hoped.
The wash cycle is strong enough and works fine. The silverware tray is great, and easy to fill and empty. The door seems to be fingerprint resident. Easy to read and understand control panel. I am happy so far, lets see next year.
The wash cycle is strong enough and works fine. The silverware tray is great, and easy to fill and empty. The door seems to be fingerprint resident. Easy to read and understand control panel. I am happy so far, lets see next year.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on August 2, 2024
Posted by: DEGS
[This review was collected as part of a promotion.] just moved in to a NEW HOUSE. Nothing but problems with this dw. already had service come out. they said NOTHING WRONG. just loaded and pushed start. EXACT SAME PROBLEMS. Now I look forward to spending another day to schedule and wait for service. STAY AWAY FROM THIS!!!!!!!!!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 2, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 571622.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Quiet and cleans great.
on July 23, 2024
Posted by: Corgi AFV
[This review was collected as part of a promotion.] I am so pleased with this purchase. My dishes come out spotless and it’s very quiet. I do not, however, like the silverware rack. It has to sit in the middle of the bottom rack, which doesn’t allow for bigger items like plates and plans. It’s in a very awkward place.
Written by a customer while visiting whirlpool.com