Customer reviews from whirlpool.com
Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer - Chrome Shadow
Average customer rating
3.2 out of 5
3.2
(46 Reviews)
Open Ratings Snapshot
Rating breakdown 46 reviews
5 Stars
20
4 Stars
5
3 Stars
1
2 Stars
3
1 Star
17
60%of customers recommend this product. 
(
24 out of 40
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 7.4 Cu. Ft. 36-Cycle Electric Dryer - Chrome Shadow
Customer Rating
5 out of 5
5
Love my new Hybrid dryer!
on September 2, 2021
Posted by: Edward
from Newark Delaware
[This review was collected as part of a promotion.] Works great, the only thing that whirlpool needs to do is to stop the lint from getting behind these lint catcher at the bottom of the dryer, it still manages to get on the coil and I have to vacuum it out, besides that it’s a great dryer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
trusted name but not so trusty product
on August 16, 2023
Posted by: sing a song
[This review was collected as part of a promotion.] I bought this in June but due to my renovation, I wasn't able to use till last week. This dryer keep making strange sound which wasn't sure and then stopes with few error code displaying....I have mounts of dirty laundry but won't work.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool TeamConsumer CareAugust 16, 2023
Thank you for sharing your insights with us, sing a song. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 373993.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Scary dryer experience!!!
on August 12, 2021
Posted by: Dontpurchase
from Fort Lauderdale, florida
[This review was collected as part of a promotion.] We bought this dryer and after 5 to 10 uses, an explosion inside the machine occurred. Chemicals billowed setting off our smoke/fire alarms. After the technician came to see what had happened, it was discovered that the Freon line burst and the Freon expelled into the air.
Quite surprised that 4 out of the 6 expensive brand new appliances purchased had broken immediately especially with liability such as an explosion and our new stove glass shattering while making muffins.
Not happy at all!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Poorly designed lint filter
on February 2, 2024
Posted by: McClure
poorly designed lint filter. Condenser clogs easily. Condenser is now clogged with no way to clean without dissembling the entire dryer. Whirlpool will not address this issue.
Response from whirlpool.comBy Whirlpool TeamConsumer CareFebruary 5, 2024
Thank you for sharing your insights with us, McClure. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 477089.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Good in theory, maybe
on February 23, 2024
Posted by: cb543
from Lebanon, PA
We bought a previous model about 6 years ago. I knew about cleaning them and don't mind the disassembly to do a deep clean. Problem is, you can't actually clean it. And dirt build up inside the evaporator and there is no way of getting it out. These things are absolute garbage. Don't ever buy a heat pump dryer!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos OSocial CareFebruary 27, 2024
Thank you for sharing your insights with us, cb543. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Amazing vent less dryer
on October 25, 2020
Posted by: VaGuy
from Alexandria, VA
[This review was collected as part of a promotion.] It is huge with lots of space to dry our clothes. The noise level 1 to 5 could be a 3. If you are doing more than 4 loads the same day, then it will get a little warm in the room, but for the most part, it is fine.
My only complaint will be that the clothes come out a little wrinkled. We tried to fix it by adding good quality softener to the washing cycle and anti-wrinkle drying sheets and that seems to work a little better.
Other than that, It is amazing.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Expensive but it works!
on February 16, 2021
Posted by: ctwent
from Colorado Springs, CO
[This review was collected as part of a promotion.] This drier is great. Takes a little longer to dry but it works. There is no rise in room humidity or room temperature, just as advertised. Easy to operate.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
New technology
on November 25, 2021
Posted by: Patrick P
from Saint Johns, FL
[This review was collected as part of a promotion.] We have been using this hybrid dryer for about a month and so far it is working great. Not having to use an external dryer vent was the main reason for purchasing this unit. Some heavy items take a little longer due to the energy efficiency of this hybrid unit but saving on electricity is worth it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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