Customer reviews from cafeappliances.com
Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Black Slate
Average customer rating
4.2
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
99
4 Stars
51
3 Stars
16
2 Stars
7
1 Star
13
80%of customers recommend this product.
(
135 out of
169)
Customer Reviews for Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Black Slate
Customer Rating
5
So far, so good!
on May 23, 2022
Posted by: UtahDude
from Provo, Utah
Like the convection and browning of the electric heating element. Microwave works well.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Ordered a replacement part for the microwave
on May 24, 2022
Posted by: Johnfa
from Montgomery, tx
I have not used the microwave very much. It came with our new home and we haven't been here long. It has worked fine for quick heat ups. Problem was with the plastic circle with wheels under the glass dish, it broke. I contacted Cafe parts team and they sent me out a new part. It should be here in about a week.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love everything about it!
on May 25, 2022
Posted by: Scasita
from Ely, Iowa
We purchased the microwave, double oven, dishwasher, and French door refrigerator all in the matte black. They all perform perfectly and look amazing.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Microwave
on June 14, 2022
Posted by: Buck78
from NW, Indiana
Pro’s - you can control temperature from your phone and monitor usage.
I think personally for the price microwave should be much bigger
I think personally for the price microwave should be much bigger
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 16, 2022
Hi there, thank you for taking the time to reach out with this review. We can definitely understand how frustrating it would be to deal with a microwave that is smaller than what you would expect, and we are sorry for the inconvenience this has caused for you.
Please know we are going to pass along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Please know we are going to pass along this feedback to our design teams for further review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to reach out. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Appearance great, performance poor
on June 15, 2022
Posted by: Corona
from Utah
Microwave turntable makes noise when operating. The door no longer opens. Called for service and repairman showed me how to open by inserting a dinner knife or screwdriver. Latch is plastic. Not cost effective to repair even if parts are available.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, June 16, 2022
Hi there, thank you so much for taking the time to reach out with this concern. We can certainly understand how frustrating it would be to have problems with your microwave so soon in its lifespan.
We are happy to let you know about a possible cost effective solution to this issue. If it has been less than a year since your purchase, your microwave still is covered by our limited one year manufacturer's warranty. More information on this can be found on page 23 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@Cafe
We are happy to let you know about a possible cost effective solution to this issue. If it has been less than a year since your purchase, your microwave still is covered by our limited one year manufacturer's warranty. More information on this can be found on page 23 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-40786-3.PDF
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please know we are here should you need any assistance from us in the future. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Worst Quality Product. Never buy it.
on June 30, 2022
Posted by: Praveen
from Saratoga, CA
I like the appearance of GE Appliances but their microwave quality is worst. This my 3rd GE microwave in 7 years. It breaks every time after their warranty expires. It stops heating and reason is door switch gets broken every time due to heat caused by loose connection of inside wiring. GE should really fix their quality control.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, July 1, 2022
We appreciate you taking the time to review your microwave and for letting us know about your experience. We’re incredibly sorry to hear this has been your third microwave and can only imagine the frustration this has caused. An agent will be reaching out via email to gather some additional information so that we may take a closer look into this. Please respond at your earliest convenience. -Gina@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
GE
on July 20, 2022
Posted by: KPS2
from Tampa
Love all my GE Cafe appliances. Excellent quality, they all perform well. Decent prices, and GE has terrific customer service.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this new Microwave!
on August 1, 2022
Posted by: Ronszoo
from Palmer, AK
Powerful, and efficient. Loaded with options.The dual tier rack that came with it is a real time saver when heating multiple meals!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com