Customer reviews from cafeappliances.com
Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Black Slate
Average customer rating
4.2
(186 Reviews)
Rating breakdown 186 reviews
5 Stars
99
4 Stars
51
3 Stars
16
2 Stars
7
1 Star
13
80%of customers recommend this product.
(
135 out of
169)
Customer Reviews for Café - 1.5 Cu. Ft. Convection Microwave with Sensor Cooking - Black Slate
Customer Rating
5
Great Microwave
on December 2, 2020
Posted by: Ann W
from Austin, TX
The standard microwave features are good, but I really love the convection bake option. And I love that it has wifi so I can control remotely.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Only lasted 3 years
on August 12, 2021
Posted by: Dewayne
from Lexington, SC
Started malfunctioning at three years. The first sign of malfunctioning was the turntable started turning when you open the door. 3 months after that the turntable no longer turns at all and the microwave will no longer heats at all. We also bought the GE cafe refrigerator and dishwasher and they are already having problems as well.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kelsey@Cafe, Cafe, August 18, 2021
Hello - thank you for this feedback. We apologize for the issues you're facing with your microwave, as well as your refrigerator and dishwasher. This sounds especially disheartening and we certainly understand your disappointment.
We are going to have an agent reach out to you via email to help resolve these problems. Please keep an eye out for that email and respond at your earliest convenience. We look forward to working with you to find a solution. Best, Kelsey@Café
We are going to have an agent reach out to you via email to help resolve these problems. Please keep an eye out for that email and respond at your earliest convenience. We look forward to working with you to find a solution. Best, Kelsey@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Worked like a champ, until…
on January 12, 2022
Posted by: KennyC
from Haddonfield, NJ, USA
We purchased all GE Cafe appliances when we remodel our kitchen. They look great, and have functioned very well. However, we are distressed over our convection microwave. Like several other people on this board, the problem is, when you open the door, the carousel starts to spin and the oven seemingly turns on. When you close the door it turns off (all of this without giving any commands). Don’t know what to do.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stopped working after two years, repaired and just
on November 11, 2022
Posted by: Camran
from Orange County, CA
Just after two years of use, the control panel reading screen was faulty and not showing numbers at all or incorrectly. Then shortly after, the whole thing shutdown. I had the control panel replaced under insurance, and now a year later, the entire microwave has shutdown again… extremely frustrating for what is to be their higher end models.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Vikki@Cafe, Cafe_Appliances, November 14, 2022
Hi - We are truly saddened to hear about the difficulties you have had with your Café microwave and apologize for your disappointment and frustration. We are glad you have scheduled an appointment to have the unit checked and are confident our service team can repair the unit for you. Warm regards - Vikki@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Malfunction multiple occasions and now unusable
on March 20, 2024
Posted by: CWin
from Mountain View, CA
Go this brand new and in its 3rd year, certain buttons stopped working (30 seconds wouldn't work and 1 mins wouldn't work so I had to over cook at 2 mins and cancel manually when 30 seconds or 1 mins was up). Then in its 4th year, the turntable stopped turning and then started working again after a while). There was also a period when the heat stopped, but then it came back. Lately the digital display has gone out and it went completely dark but still usable as long as you didn't care to see the digits. Then now, the buttons have gone out again.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, Cafe_Appliances, March 21, 2024
We'd like to help you with your microwave. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Microwave!
on September 15, 2022
Posted by: AG2009
I never thought a microwave could be so pretty! And also double as a convection oven on the side! The features this microwave offers are unbelievable! I honestly haven't tried them all, but the ones that I have tried have not disappointed! I would highly recommend this microwave!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Microwave!
on September 28, 2022
Posted by: LJune
from El Dorado Hills
Works great. Easy to use. Looks nice. Overall great product and decent price.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great cooking
on October 16, 2022
Posted by: Chris10111
from WI
This microwave has great cooking capabilities that live up to the hype. Love it
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com