Customer reviews from otterbox.com
LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Average customer rating
3.8
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
13
4 Stars
11
3 Stars
7
2 Stars
3
1 Star
3
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Posted by: Adam
Verified Purchase:Yes
Haven't brought this to war yet, but works for now.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ceera
Verified Purchase:Yes
I purchased this for my new phone, it seems good thus far. Only issue I've had is that the corners do not feel secure. If I squeeze them they have a bit of give and make a squeaky click noise. It's that way for all four corners~
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tyler
Verified Purchase:Yes
It's great, looks good, it's slim, looks cool when it's dark with the flashlight on, most importantly is that it protects my phone and adds a bit of grip to a very slippery device
Pros: Boating, motorcycling, Exploring, Running, Snowboarding, mountain biking, wakeboarding, Camping, Road Cycling, Motocross, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Not satisfied
Verified Purchase:Yes
I have bought life proof in the past and loved the cases. However, this one for the google pixel 3 is not worth the money. There is nothing protecting the screen. Than on top of that you can't use a tempered glass screen protector because the case pushes it up. So I had to buy regular screen protectors which worries me that I will crack my screen because of this useless case. I highly recommend doing your researcher to finding a better case and not wasting your money on this useless case.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 12, 2018
Hey there,
We're very sorry to hear that you're not feeling the NËXT! This case was made to have an open face in order to optimize the experience with the Google Pixel 3's brilliant display. We do want to assure you that our engineers put a tremendous effort into designing this case so that it would provide ultra-protection, including coverage from dirt and snow along with impact-resistance against drops.
In terms of the screen protector, we are not able to guarantee compatibility with third-party accessories, but we are confident in the case's abilities to keep the phone protected throughout its daily adventures!
We're very sorry to hear that you're not feeling the NËXT! This case was made to have an open face in order to optimize the experience with the Google Pixel 3's brilliant display. We do want to assure you that our engineers put a tremendous effort into designing this case so that it would provide ultra-protection, including coverage from dirt and snow along with impact-resistance against drops.
In terms of the screen protector, we are not able to guarantee compatibility with third-party accessories, but we are confident in the case's abilities to keep the phone protected throughout its daily adventures!
Written by a customer while visiting otterbox.com
Posted by: Shadow
Verified Purchase:Yes
I thought this would be like other lifeproof cases and have a built in screen cover. For some reason this one does not. I like the phone completely cased up like the pixel 1 case. Other than that the case is solid. Super expensive for a cover that doesn't protect the screen though.
Pros: Exploring, Running, Camping
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, August 29, 2019
Hi, Shadow!
We're sorry to hear that there was any confusion when you bought your NËXT case. We try to be as clear as possible in our case details and description, so we'll be sure to get your feedback passed along.
If you ever have any issues with your case, it is covered under our awesome 1-year warranty, so we're more than happy to get you helped out. Simply give us a ring at 1-888-533-0735 to get in touch with our CS Team!
Best,
LifeProof Customer Service Team
We're sorry to hear that there was any confusion when you bought your NËXT case. We try to be as clear as possible in our case details and description, so we'll be sure to get your feedback passed along.
If you ever have any issues with your case, it is covered under our awesome 1-year warranty, so we're more than happy to get you helped out. Simply give us a ring at 1-888-533-0735 to get in touch with our CS Team!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Willk3
Verified Purchase:Yes
When I first bought my Google pixel XL 3 bought an OtterBox I thought it was just okay. My girlfriend bought the LifeProof next case for her phone after I seen her as I just had to have it after using it for a while now I can tell you it is far superior definitely the best case you can buy to protect that expensive phone!!!
Pros: Skiing, Snowboarding, mountain biking, Skateboarding, BMX, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kyle
Verified Purchase:Yes
I work in a body shop so having a dustproof case was very important to me. I have had this case around a week now and decided to open the case to see how it held up. A thin layer of dust lined the interior of the case. Obviously an improvement over no case at all but definitely not dust proof. For the money that is being asked for these, I would expect it to perform a lot better. Also, the screen, camera, and fingerprint scanner all being unprotected is a big let down, again considering the price. All in all, I would not recommend this case to anyone that didn't need dust protection. Even then, only be because this is the only case that I know of that claims to be dustproof for the Google Pixel 3 so far.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, December 11, 2018
Hi Kyle,
We want to apologize for any confusion! While NËXT does seal the phone's ports against dust, the rest of the case is not designed to be DustProof. So, you might still see dust and debris creep in there, but you shouldn't find any in the ports themselves. Feel free to reach out to us at 1-888-533-0735 with any other questions or concerns!
Warmly,
LifeProof Customer Service Team
We want to apologize for any confusion! While NËXT does seal the phone's ports against dust, the rest of the case is not designed to be DustProof. So, you might still see dust and debris creep in there, but you shouldn't find any in the ports themselves. Feel free to reach out to us at 1-888-533-0735 with any other questions or concerns!
Warmly,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: SPICYPAPPAYASALAD
Verified Purchase:Yes
I GOT THSI FOR MY PIXEL 3 ITS SOLID I APPLIED AN ARMOURSUIT SKIN TO THE SCREEN FOR STRACTHES IT IS A SNUG FIT AND THE PORT SEALS NICELY BUTTONS CLICK VERY WELL BUT THE SQUEEZE FUNCTION CAN BE A CHALLENGE BUT IM CONFIDENT ABOUT DROPS ONLY CON IS THE PRICE
Pros: Exploring
I would recommend this to a friend!
Written by a customer while visiting otterbox.com