Customer reviews from otterbox.com
LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Average customer rating
3.8 out of 5
3.8
(37 Reviews)
Open Ratings Snapshot
Rating breakdown 37 reviews
5 Stars
13
4 Stars
11
3 Stars
7
2 Stars
3
1 Star
3
71%of customers recommend this product. 
(
25 out of 35
)
Best Buy Privacy Policy
Customer Reviews for LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Customer Rating
5 out of 5
5
You want a case that will protect your phone
on April 18, 2019
Posted by: CleanedTrees
Verified Purchase:Yes
I used to have an UAG case, this is a bit larger but if you want a case to protect your phone this is it! I take the case off every two weeks to clean the dust and stuff that gets in, but it's sweet. Love the case!
Pros: Boating, motorcycling, Snowboarding, mountain biking, Skateboarding, BMX, Camping, Road Cycling, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Hard to give up on most of places
on January 4, 2021
Posted by: Ortiz
Verified Purchase:Yes
I buy my very first life proof case a little bit over a year ago and y not regret
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Epic Fail
on June 11, 2019
Posted by: Karen B
Verified Purchase:Yes
I bought it for my new phone, which was only referred to at the store as a Google Pixel 3. After I struggled and discovered my case won't fit, I went on to discover I have a Pixel 3 a. Now the website "Returns" page won't function , so I will have to spend time tomorrow and call you. UGH! and there is no case available for my phone. Funny you asked me for a review today.
Pros: Boating, motorcycling, Exploring, Camping, Hiking
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, June 12, 2019
Hi there Karen B,

We are so sorry to hear some wires got crossed during the purchase of this NËXT case! You're right - unfortunately, we don't have cases for the Google Pixel 3a quite yet.

However, if you're looking for stellar security while you wait for this LifeProof case, our sister company, OtterBox, offers awesome cases for the Google Pixel 3a. Check them out here https://www.otterbox.com/en-us/search?q=google+pixel+3a+&lang=default.

For the return, we'll gladly get that taken care of with grace and haste. Feel free to give us a call at 1-888-553-0735 and our expert representatives will get on that right away.

Warmly,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Trusting this case with my life
on May 22, 2019
Posted by: Hannah F
Verified Purchase:Yes
After repairing a screen and trading my phone in for a defective battery, I purchased this case for the Pixel 3. I've used this product in the past with iPhone which has the feature of being waterproof. It was different to not have that feature, but having the ability to use the original screen is a plus. The case is slim and looks great with a black Pixel.
Pros: Exploring
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good idea for a case works well and trusted
on December 1, 2018
Posted by: Josh
Verified Purchase:Yes
Satisfied with the case mostly because with pretty much the usual protection of lifeproof you don't get the cons of microphone interruption
Pros: Boating, motorcycling, Exploring, Running, mountain biking, Camping, Road Cycling, Hiking, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
It's ok
on November 3, 2018
Posted by: Pixel3
Verified Purchase:Yes
While I haven't dropped my phone to know if this is actually doing it's job, it feels cheap. I have bought no name cases in the past that seemed nicer and sturdier than this case. I would say it's definitely not worth the amount I paid for it.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 7, 2018
Hey Pixel3,

We apologize that you're feeling some slight uncertainty surrounding this NËXT series! That case is extensively engineered and tested to provide protection against dirt, snow, and drops - all while maintaining a sleek profile. While we certainly understand that the streamlined style might take some getting used to, we're positive that this case should keep your Google Pixel 3 safe for a long time to come!

If you have any future questions or comments, please feel welcome to contact our friendly representatives at 1-888-533-0735. They're always thrilled to help out!

Sincerely,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
For new phone
on June 11, 2020
Posted by: Josh
Verified Purchase:Yes
I dropped my phone and used a claim. I needed a case that was going to protect from drops and farm use(running over with tractor by accident,. Falling down hay loft, water drops,. Etc. ). This case was generously given to me for free because I had needed help financially. I am a nurse also and working 60 plus hours a week so they opted to help me out. They provided a great sleak lightweight very durable case. This doesn't make the phone huge where you cant fit into pocket. It makes my phone look really nice. I will definitely refer and buy this in the future. Great company with very kind representatives. They answered my emails and phone calls very fast.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Wanted it to have a screen protector
on January 11, 2019
Posted by: Jolene
Verified Purchase:Yes
I really don't like that I have to buy a separate screen protector for this.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, January 15, 2019
Dear Jolene,

We sincerely apologize for any disappointment caused by the lack of a built-in screen protector with the NËXT series! The NËXT is one of our screenless styles, and allows for complete access to your display while also protecting the phone from dirt, snow, and drastic drops. Rest assured, this case should keep your phone safe for a long time to come! If you have any additional inquiries, our friendly representatives are just a call away at 1-888-533-0735. They're always happy to help out!

Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
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