Customer reviews from otterbox.com
LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Average customer rating
3.8
(37 Reviews)
Rating breakdown 37 reviews
5 Stars
13
4 Stars
11
3 Stars
7
2 Stars
3
1 Star
3
71%of customers recommend this product.
(
25 out of
35)
Customer Reviews for LifeProof - NXT Case for Google Pixel 3 - Black Crystal
Posted by: addy
Verified Purchase:Yes
I bought this case a few weeks ago after getting a new phone. I needed a protective case, and I only trust LifeProof cases. I love the clear design of this case, it still looks good but I'm not afraid to drop it. It also still fits even with a glass screen protector. I would definitely recommend this case for anyone who doesn't like the selection of Google pixel cases on Amazon or the Google store. My only complaint is the lack of color selection, but the pink still looks good so it's fine.
Pros: Boating, motorcycling, Exploring, Skiing, Running, mountain biking, Skateboarding, Camping, Hiking, Motocross
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fatma
Verified Purchase:Yes
I bought the cover for Pixel 3a one month ago. The cactus pink one. Being clumsy, my phone fell many times. Yet the cover is still good and my phone is still in good shape too.
I expected tho that the cover would include a screen cover too. I was disappointed it was not.
Pros: Exploring, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Private
Verified Purchase:Yes
My last 2 phone cases from Lifeproof were awesome. I bought them because they were waterproof and I do a lot of outdoor activities in the rain. This latest case for the pixel 3 said snowproof. I thought this would mean it is the same quality or better than a waterproof case. Not true. This case doesn't even come with a screen protector so I had to go out and purchase that at an additional cost. I'm not as happy with my current Lifeproof case, but the waterproof cases for the Samsung are amazing. Thanks.
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, January 29, 2019
Hi Private,
We apologize for any confusion surrounding the NËXT series style! We do not currently offer any waterproof cases for the Google Pixel 3, but we'll gladly let our product design team know that that particular design is missed.
In the meantime, we're positive that this case should keep your phone safe from snow, dirt, and any intense drops that come your way! If you have any additional questions or comments, please feel welcome to contact our friendly representatives at 1-888-533-0735, and they'll be happy to chat!
Best,
LifeProof Customer Service Team
We apologize for any confusion surrounding the NËXT series style! We do not currently offer any waterproof cases for the Google Pixel 3, but we'll gladly let our product design team know that that particular design is missed.
In the meantime, we're positive that this case should keep your phone safe from snow, dirt, and any intense drops that come your way! If you have any additional questions or comments, please feel welcome to contact our friendly representatives at 1-888-533-0735, and they'll be happy to chat!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
First I want to comment that the Lifeproof case for the Pixel 1 was awesome. It was completely encased, waterproof while being slim. The case for the Pixel 3 has that same slim sleek fitting. I wish it had a cover over the display to protect the screen. It’s the only thing missing in my opinion. If I can get a screen protector that works with this case I’m good. Otherwise I’ll be interested in other designs they produce for the pixel 3.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jojo
Verified Purchase:Yes
The LifeProof website is rubbish. Barely any information on this case. I had to look up reviews for it myself to get the information I needed.
I then receive said case and find out it has no screen. So I start my quest to find a glass screen that fits the case. It takes me two weeks to find one and it's still not perfect.
LifeProof let me down.
Pros: Boating, Exploring, mountain biking, Skateboarding, BMX, Camping, Hiking, Rock Climbing
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, November 20, 2018
Hey there Jojo,
We're truly sorry to see that your most recent interaction with LifeProof has been so disappointing! True, the NËXT series incorporates one of our screenless styles, and while we try our best to highlight this information on the webpage, we certainly understand that certain things online can sometimes fly under the radar.
Unfortunately, we are unable to test our products with third-party screen protectors, so we cannot always guarantee a perfect fit with a glass that we don't make ourselves. At the moment, we don't carry a screen protector for this specific device, but we'll definitely pass your thoughts along to our product design team for future reference. Going forward, if you run into any other questions, know that our LifeProof Lifeguards are standing at attention, ready to help out! Just call them at 1-888-533-0735, and they'll dive right in!
Best,
LifeProof Customer Service Team
We're truly sorry to see that your most recent interaction with LifeProof has been so disappointing! True, the NËXT series incorporates one of our screenless styles, and while we try our best to highlight this information on the webpage, we certainly understand that certain things online can sometimes fly under the radar.
Unfortunately, we are unable to test our products with third-party screen protectors, so we cannot always guarantee a perfect fit with a glass that we don't make ourselves. At the moment, we don't carry a screen protector for this specific device, but we'll definitely pass your thoughts along to our product design team for future reference. Going forward, if you run into any other questions, know that our LifeProof Lifeguards are standing at attention, ready to help out! Just call them at 1-888-533-0735, and they'll dive right in!
Best,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Alex
Verified Purchase:Yes
I bought this case for protection of my day to day life. I am very clumsy and often drop my expensive phone so I bought this case knowing it would be safe. After using this case for a while I am very impressed with how it has held up. Very good design, sturdy and sleek. Also, I really love the fact that I am actually making contact with the screen as opposed to a film. Highly recommend
Pros: Boating, Exploring, Skiing, Snowboarding, wakeboarding, Camping, Hiking
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 1234
Verified Purchase:Yes
I purchased over a month ago & still waiting to receive . I understand with Corona happening it has slowed the process down considerably .
No, I would not recommend this to a friend.
Response from otterbox.comBy LifeProof, Customer Service Team, May 13, 2020
Hey 1234,
We're truly sorry to hear your order hasn't shown up! You are correct that things are bit slower during these difficult times and shipping time frames are extended beyond what they normally are, but we're working diligently to make sure our fans' devices are protected. The good news is, it looks like a day after you shared this message, on 5/7, your order was delivered!
If you have any other questions or concerns, don't hesitate to ping our support team and we'll gladly be there for you!
https://www.lifeproof.com/en-us/contact-us
Sincerely,
LifeProof Customer Service Team
We're truly sorry to hear your order hasn't shown up! You are correct that things are bit slower during these difficult times and shipping time frames are extended beyond what they normally are, but we're working diligently to make sure our fans' devices are protected. The good news is, it looks like a day after you shared this message, on 5/7, your order was delivered!
If you have any other questions or concerns, don't hesitate to ping our support team and we'll gladly be there for you!
https://www.lifeproof.com/en-us/contact-us
Sincerely,
LifeProof Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Nickname
Verified Purchase:Yes
Love the new LifeProof case for my Google pixel 3. Not bulky and easy to put on. Fits great in my hand.
Pros: Boating, Hiking, Rock Climbing
I would recommend this to a friend!
Written by a customer while visiting otterbox.com