Customer Reviews for Blendtec - Professional 800 11-Speed Blender - Black/Clear
Customer Rating
3
Good & Yet Disappointing
on May 2, 2023
Posted by: Lorenz
Gender:Male
Several years ago after a few Total Blendtec models I decided to go all in for the Pro 800, awesome reduction in sound...WOW....exactly what I needed....powerful. A few years in started having issues of blending....called Customer Service and by listening they could tell the machine needed to be replaced....great customer service yet I thought with the amount of money invested such an issue just making smoothies would be non-existant. Received a refurbished model, back in business .....a few years later ...the Pro 800 is now smoking...again not even using daily, mostly smoothies.....called customer service this time they said it would be repaired or replaced......so to be fair I appreciate Blendtec standing behind their warranty but very disappointing to go through this again especially due to the usage of a couple of times a week. Sending in and will see what happens.
I would expect a blender this pricey with an 1800 watt motor to be able to handle a lot! My Nutribullet handled my shakes better. No smell or burning out warning saying it was "overloaded." I am very wary of this blender as I've had 2 other "refurbished" models that burned out really fast with just a few frozen strawberries and brocolli!
This has already warned me of "overload" and has an electrical burn smell just by doing a regular shake cycle. What is that all about??
I am thinking I made a mistake and need to get a blender that has no problem handling a few frozen berries and veggies. This one is unexpectedly cheap and buggy.