Customer reviews from Melissa and Doug
Melissa & Doug - Hi-Rise Wooden Dollhouse and Furniture Set
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
20
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
3
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Melissa & Doug - Hi-Rise Wooden Dollhouse and Furniture Set
Posted by: elaine
from Undisclosed
Verified Purchase:Yes
Made well. Easy to put together. Great for playtime!
Written by a customer while visiting Melissa and Doug
Customer Rating
2
Wish it was made out of better material
on November 19, 2020
Posted by: Lisa
from Sacramento, CA
Verified Purchase:No
House is vibrant, beautiful, great size. Sadly the removable roofs and front door are made out of very weak material. The sides of the holes to hold the roof off broke and the front door to the house did the same. My child is not rough on toys so I am very disappointed.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Lisa:
Thank you for taking the time to comment on the Hi Rise Dollhouse. We take the quality of our toys very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Thank you for taking the time to comment on the Hi Rise Dollhouse. We take the quality of our toys very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
3
What a Beauty, if only...
on December 31, 2021
Posted by: Susie
from Cary, NC
Verified Purchase:No
Got this for my twin toddlers, in general it's great but just having few issues. The door is broken, the elevator is stuck and there is a splinter coming off the front where your hands would move the elevator up and down (not safe at all). But if it wasn't for those things I still think it's an amazing piece to buy for your kids, so much room for imaginary play.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Susie,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Your Friends at Melissa & Doug
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience. Please call us at 800 718 5365. Anyone on our friendly consumer care team will be happy to help you.
Best,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
4
Darling! But, missing pieces ;(
on December 24, 2020
Posted by: Mrs. Claus
from Utah
Verified Purchase:No
Darling dollhouse, not hard to set up. Came with all the furniture but no little dolls which the description states that it includes. Realized this setting up on Xmas Eve. Kind of a bummer, but we'll make do!
I would recommend this to a friend!
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi,
Thank you for your post and for bringing this to our attention. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Thank you for your post and for bringing this to our attention. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Posted by: Graham
from Undisclosed
Verified Purchase:Yes
A piece of the doll's house was broken when received (see attached) but fortunately didn't hinder assembly on Christmas Day but is certainly not the quality I have come to expect from Melissa and Doug.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Graham,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365.
Best,
Your Friends at Melissa & Doug
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365.
Best,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Posted by: Lynette
from Undisclosed
Verified Purchase:Yes
I loved this product. It was easy to assemble and appears sturdy. My granddaughter will love it.
Written by a customer while visiting Melissa and Doug