Customer reviews from Melissa and Doug
Melissa & Doug - Hi-Rise Wooden Dollhouse and Furniture Set
Average customer rating
4.3
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
20
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
2
62%of customers recommend this product.
(
5 out of
8)
Customer Reviews for Melissa & Doug - Hi-Rise Wooden Dollhouse and Furniture Set
Posted by: Deborah
from Undisclosed
Verified Purchase:Yes
I love the colors. I love the furniture. I wish there were a couple more dolls, since the twins are s haring this toy. I will have to order them. I am not thrilled with the elevator. after a couple of days it wouldn't stay in any position other than ground floor. We rigged it with a q tip. Other than that , the 2 yr old twins love it!
Written by a customer while visiting Melissa and Doug
Customer Rating
4
Darling! But, missing pieces ;(
on December 24, 2020
Posted by: Mrs. Claus
from Utah
Verified Purchase:No
Darling dollhouse, not hard to set up. Came with all the furniture but no little dolls which the description states that it includes. Realized this setting up on Xmas Eve. Kind of a bummer, but we'll make do!
I would recommend this to a friend!
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi,
Thank you for your post and for bringing this to our attention. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Thank you for your post and for bringing this to our attention. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Posted by: Graham
from Undisclosed
Verified Purchase:Yes
A piece of the doll's house was broken when received (see attached) but fortunately didn't hinder assembly on Christmas Day but is certainly not the quality I have come to expect from Melissa and Doug.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Graham,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365.
Best,
Your Friends at Melissa & Doug
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and are sorry to hear about your experience with the High Rise Dollhouse. Please call us at 800 718 5365.
Best,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
4
yes. disappointed that front door on doll house was broken
on December 20, 2021
Posted by: Kristine
from Undisclosed
Verified Purchase:Yes
2 year old girl loved it! unfortunately the front door was broken upon opening the box.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hello Kristine!
Thanks so much for taking the time to email us. We take the quality of our toys very seriously and we are so sorry to hear about the issue you're having with your Melissa & Doug toy.
Please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy so please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you.
We appreciate you contacting us and thank you for choosing Melissa & Doug.
Best regards,
Melissa & Doug Consumer Care Team
Hours: 9 a.m.-5 p.m. ET (Mon.-Fri.)
U.S./CAN: 1-800-718-5365
U.K.: 0800 731 0578
Europe: 00 800 7185 3590
Mexico: 01 800 123 0478
Worldwide: +1 203 762 4500
Thanks so much for taking the time to email us. We take the quality of our toys very seriously and we are so sorry to hear about the issue you're having with your Melissa & Doug toy.
Please call us during our business hours Mon - Fri 9AM-5PM EST. We will need to get some important information from the product label on your toy so please have the toy or a photo of the label with you when you call. Anyone on our friendly customer care team will be happy to help you.
We appreciate you contacting us and thank you for choosing Melissa & Doug.
Best regards,
Melissa & Doug Consumer Care Team
Hours: 9 a.m.-5 p.m. ET (Mon.-Fri.)
U.S./CAN: 1-800-718-5365
U.K.: 0800 731 0578
Europe: 00 800 7185 3590
Mexico: 01 800 123 0478
Worldwide: +1 203 762 4500
Written by a customer while visiting Melissa and Doug
Posted by: Lynette
from Undisclosed
Verified Purchase:Yes
I loved this product. It was easy to assemble and appears sturdy. My granddaughter will love it.
Written by a customer while visiting Melissa and Doug
Posted by: Kimberly
from Undisclosed
Verified Purchase:Yes
Both grands play with it. It was a gift for a 3 year old granddaughter but her 5 year old brother also loves it!!! Best gift ever.
Written by a customer while visiting Melissa and Doug