Magnet is too weak to lift cars; truck bed is too narrow
on October 23, 2020
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
I purchased this for my 21-month old grandson. I like that it is crafted in wood, but the design is impractical and therefore, prohibitive for play. The magnet is not strong enough to lift the cars up and onto the truck bed. They fall off halfway there. The platform (truck bed) is too narrow, so the cars only fit on it together If they are wedged in tightly. My grandson is normally very persistent when it comes to solving problems, but he lost interest in this toy when it simply didn't work.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Susan: Thank you for taking the time to comment on the Magnetic Car Loader. Providing our customers with quality products is very important to us and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Chelsea
Written by a customer while visiting Melissa and Doug
I purchased this as a gift for my 2 year old nephew. It's the perfect size for him and has been helping him with his hand-eye coordination. He also loves cars and trucks, so it was perfect for him!
Written by a customer while visiting Melissa and Doug
The magnet on the crane is too weak to lift car. My grandson uses the fishing pole from the fish magnetic puzzle instead.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi: Thank you for your post and for bringing this to our attention. Providing our customers with quality products is very important to us and I am sorry to hear about your experience with the Magnetic Car Loader. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Michelle
Written by a customer while visiting Melissa and Doug
I bought this for my grandson's 3rd birthday coming up in January. I looked at the quality and construction of the magnetic car loader snd live it. A well designed toy he will have in hours of daily playing. Thank you.
Written by a customer while visiting Melissa and Doug
My 2 year old grandson loves this tow truck. I appreciate all your wooden toys, much better than plastic toys,
Written by a customer while visiting Melissa and Doug
Customer Rating
1
Love all their products but this one is flimsy
on May 8, 2021
Posted by: Katie the mom
from Denver, Colorado
Verified Purchase:No
We have tons of their toys, mostly cars and trucks. My son got this one for his birthday and it only lasted days. He asked me to help him turn the arm that has the magnet on it since it was a little to stiff for him to move and it literally snapped in half. Pretty disappointed in the quality of this toy. Should've lasted longer and held up to more use than a few days. Plus, the way it splintered when it broke could have really hurt some kiddos hand. Glad I was the one to do it.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Katie, Thank you for your post and for bringing this to our attention. We take the quality and safety of our products very seriously and I am sorry to hear about your experience with the Magnetic Car Loader. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948. Best, Carrie
Written by a customer while visiting Melissa and Doug