Customer Reviews for Melissa & Doug - Magnetic Car Loader - Multi
Customer Rating
2
Disappointed
on July 19, 2025
Posted by: Micah
from Nova Scotia Canada
The stick with the magnet broke on the first use! It snapped right off unfortunately. The rest of the truck seems sturdy though, but we can’t use it for its intended purpose
Response from Melissa and DougBy Spin Master Customer Care, January 16, 2026
Hi Micah, Thank you for sharing your experience with your Magnetic Car Loader. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you! Regards, Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
This toy is very cute and my boys love the magnetic arm that can pick up the cars. However, just after a few short days, the arm snapped. Even prior to giving the toy to my boys I thought that that arm could have been made a bit sturdier. It reminded me of a popsicle stick. We usually love M&D products but I have to say I was a bit disappointed with this toy. I am currently waiting to hear back from customer service about a replacement toy or my money back.
Written by a customer while visiting Melissa and Doug
wonderfully craftsmanship great colors sturdy and easy to manipulate by 2 year old Loved it
Written by a customer while visiting Melissa and Doug
Customer Rating
2
Would only repurchase to replace the broken one iffy on it
on June 11, 2020
Posted by: Fran
from Pennsylvania
Verified Purchase:No
Not as sturdy as advertised. Boom arm is not very thick and snapped off about an inch above it's base. Resulting in a 20 minute banter of Oh No its broken Oh No it's broken Oh No its broken Oh No its broken.
Written by a customer while visiting Melissa and Doug
Very clever product! However the magnets are not sufficiently strong to hold onto the cars. They fall from the crane before they can be moved anywhere. Also, a good sized wood chunk broke off a car the 1st day they were opened. (repaired with wood glue) The toy is enjoyed, but sadly it does not work as desired.
Written by a customer while visiting Melissa and Doug