Customer reviews from Melissa and Doug
Melissa & Doug - Fresh Mart Grocery Store Play Set - Multi
Average customer rating
4 out of 5
4
(175 Reviews)
Open Ratings Snapshot
Rating breakdown 175 reviews
5 Stars
109
4 Stars
16
3 Stars
16
2 Stars
15
1 Star
19
71%of customers recommend this product. 
(
61 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Melissa & Doug - Fresh Mart Grocery Store Play Set - Multi
Customer Rating
1 out of 5
1
Disappointed
on September 8, 2020
Posted by: Ewollak3
from Lakeville, MN
Verified Purchase:No
My son loved this toy when it first arrived. He did not want to stop playing with it. When the scanner broke about a month after we got it, he hasn't played with it since. We tried to change the batteries multiple times. It's completely dead.
No, I would not recommend this to a friend.
Written by a customer while visiting Melissa and Doug
Customer Rating
2 out of 5
2
Christmas gift and Scanner does not work!
on December 25, 2018
Posted by: Mrscameron
from Elgin, SC
Verified Purchase:No
We were so excited for this gift since it was supposed to be the highlight on Christmas morning, but we tried so many different brand new batteries and the scanner/credit card machine does not work. It's pretty disappointing!!
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi:
Thank you for taking the time to comment on the Fresh Mart. We take the quality of our products very seriously and I am so sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
3 out of 5
3
I like the product.
on December 30, 2020
Posted by: Meagan
from Shepherdsville
Verified Purchase:No
Purchase the product back in the fall for my daughter for Christmas. I really liked the product however when we took it out of the box a piece of the wood was broken. My 5 year old still likes to play with it but it affects the conveyor.
I would recommend this to a friend!
Response from Melissa and DougBy Customer Care, January 25, 2021
Hi Meagan,
Thank you for your post and for bringing this to our attention. Providing our customers with quality products is very important to us and I am sorry to hear about your experience with the Fresh Mart. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
5 out of 5
5
Perfect for Pretend Play
on December 30, 2020
Posted by: Justin
from Undisclosed
Verified Purchase:Yes
Quick to assemble. My nieces loved the item. Only thing that would make this better is if the key pad made noise when the buttons were pressed. Both sides are silent. Even the button that has what looks like a speaker on it doesn't make noise. But overall, great.
Written by a customer while visiting Melissa and Doug
Customer Rating
2 out of 5
2
What a waste of space and money
on December 29, 2020
Posted by: Rhiannon
from Undisclosed
Verified Purchase:Yes
I was disappointed by this purchase. The holes when building it weren't aligned properly making assembly annoying and time consuming. The knob that rotates the belt comes off so easily. I was under the impression that the keypad for the cash register beeped or made noise, it does not. The Melissa and Doug grocery cart I bought to go with this set was very difficult to put together also due to misalignment. The wooden Melissa and Doug food I bought to go with this were so tiny, several pieces came unpainted, literally looked like raw wood. This was my child's large Christmas present and was a huge disappointment for the price. Will think twice about ever buying Melissa and Doug toys ever again. What a shame.
Response from Melissa and DougBy Customer Care, January 19, 2021
Hi Rhiannon,
Thank you for taking the time to comment on the Fresh Mart. I am sorry to hear about your experience and would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
Customer Rating
5 out of 5
5
Granddaughter loves it!
on December 28, 2020
Posted by: Joyce
from Undisclosed
Verified Purchase:Yes
This is a really good toy! Made well and very cute. Granddaughter loves it!
Written by a customer while visiting Melissa and Doug
Customer Rating
5 out of 5
5
I would recommend Melissa and Doug products to anyone
on December 28, 2020
Posted by: Chris
from Undisclosed
Verified Purchase:Yes
Great product, great design, easy to assemble and my granddaughter absolutely loves it,
Written by a customer while visiting Melissa and Doug
Customer Rating
2 out of 5
2
Poor cooler door design
on December 28, 2020
Posted by: MamaGoat
from Monroe, GA
Verified Purchase:No
I purchased this item for my kids and had it assembled for Christmas Eve. Assembly was straight forward and easy. However, two days later the cooler door fell off. We've put it back on numerous times now, but the same thing keeps happening. Overall I'm very pleased with the product, but the door has a bad design. Also, I wish the overall design was better suited for other Melissa and Doug toys, such as the can set or grocery store expansion pack. By this I mean that the additional toys don't fit perfectly - more specifically, you can't fit 4 cans across on the shelves, even though the products are all Melissa and Doug.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Customer Care, January 25, 2021
Hi,
Thank you for your post and for bringing this to our attention. We take the quality of our products very seriously and I am sorry to hear about your experience. I would love the chance to speak with you, get some details and help you with this. Please call me at 800 284 3948.
Best,
Chelsea
Written by a customer while visiting Melissa and Doug
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