Customer reviews from Melissa and Doug
Melissa & Doug - Fresh Mart Grocery Store Play Set - Multi
Average customer rating
4
(177 Reviews)
Rating breakdown 177 reviews
5 Stars
110
4 Stars
16
3 Stars
17
2 Stars
15
1 Star
19
71%of customers recommend this product.
(
61 out of
86)
Customer Reviews for Melissa & Doug - Fresh Mart Grocery Store Play Set - Multi
Customer Rating
3
Not As Pictured
on December 22, 2025
Posted by: Jenny
from WI
It is not as pictured. It did not come the green feet to stabilize it and the shelf labels are not the same as in the picture (This was gifted to my daughter and I was very excited about the label names and very disappointed with the generic ones I received.)
Response from Melissa and DougBy Spin Master Customer Care, December 24, 2025
Hi Jenny,
Thank you for sharing your experience with your Fresh Mart Grocery Store. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Your Friends at Melissa & Doug
Thank you for sharing your experience with your Fresh Mart Grocery Store. We’re sorry to hear it is not functioning as expected. We would be grateful for the opportunity to turn this into a positive experience for you. Please contact our Customer Care team at 1 800-622-8339 so that we can learn more and provide additional support. We look forward to speaking with you!
Regards,
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
5
Pricey
on February 26, 2024
Posted by: Kiki
from Cleveland
With the repeated negative reviews, it may not hurt so bad if you lower the price
Written by a customer while visiting Melissa and Doug
Customer Rating
5
HER HAPPY FACE SAYS IT ALL ..Check out the pics and Buy it!
on December 27, 2020
Posted by: shemeena
from Undisclosed
Verified Purchase:Yes
It was an easy assembly with clear instructions and looks beautiful when when all set up! Awesome Christmas Gift for our tot! So many people messaged me about getting one ! If you have the space, definitely get one. We love Melissa and Doug Products. Well built and can't wait to own everything they make !
Written by a customer while visiting Melissa and Doug
Customer Rating
2
Not the quality I expected for the price
on April 7, 2025
Posted by: Danielle
from Ontario, Canada
Pretty disappointed with the quality of this grocery store. For the price I expected better, we purchased it in the fall as a Christmas gift for my 2 year old,along with most of the available accessories and just over 90 days later the fridge door is already broken, the scanner picks and chooses when to work and this is definitely NOT wood. As we also have a younger child, we hoped that this would last a few years for them both to enjoy, at this rate I have doubts whether it will last until next Christmas.
Response from Melissa and DougBy care, April 8, 2025
Hi Danielle,
Thank you for your post and bringing this to our attention. Unfortunately, your Fresh Mart is outside of our warranty period and we are unable to replace the door or the scanner for you.
We are sorry we could not be of more help.
Your Friends at Melissa & Doug
Thank you for your post and bringing this to our attention. Unfortunately, your Fresh Mart is outside of our warranty period and we are unable to replace the door or the scanner for you.
We are sorry we could not be of more help.
Your Friends at Melissa & Doug
Written by a customer while visiting Melissa and Doug
Customer Rating
1
I not recommend for a daycare setting.
on November 1, 2018
Posted by: Bree
from Albert lea, MN
Verified Purchase:No
For as expensive as this product is I expected it to be better quality. The very small plastic clips broke on one side of the conveyor belt and now it falls into the counter. It was only used a few weeks and with care. I always watch the kids to make sure we are respecting the toys and when I took it apart to see if I could fix it I was not shocked it broke because of how small the clips where that held it up. I can replace the whole conveyor belt for $25 but after only having it a short time I do not want to have to replace it when it happens again because I truly feel it is poorly designed in that spot.
No, I would not recommend this to a friend.
Response from Melissa and DougBy Melissaanddougpwr, Melissaanddougpwr, April 21, 2022
Hi Bree:
Thank you for your post and for bringing this to my attention. Please call me at 800 284 3948 so I can personally assist you.
Best,
Barb
Thank you for your post and for bringing this to my attention. Please call me at 800 284 3948 so I can personally assist you.
Best,
Barb
Written by a customer while visiting Melissa and Doug
Posted by: Tray
from undisclosed
Verified Purchase:Yes
Details. Details. Details. Instructions were excellent as well. Best grocery store available by far.
Written by a customer while visiting Melissa and Doug
Posted by: Kim
from undisclosed
Verified Purchase:Yes
my Grandkids love this store it is so cool ,love the conveyer belt, and the fact that it beeps when it scans, if I could improve 1 thing, it would be to have it beep when you key in a price, and if the microphone really worked I would definetly(and have) recommend this to everyone.
Written by a customer while visiting Melissa and Doug
Posted by: Kirsten
from undisclosed
Verified Purchase:Yes
Very study product and so cool! Still might crawl in the floor and play with it myself! Definitely would recommend for any child!
Written by a customer while visiting Melissa and Doug