Customer Reviews for Frigidaire - Gallery Series 36" Electric Cooktop - Black
Customer Rating
2
Doesn’t heat Properly
on May 16, 2021
Posted by: JP14
[This review was collected as part of a promotion.] This was installed in our brand new home, but none of the burners work properly. They either heat too quickly and burn food or don’t heat up enough to cook anything.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, May 19, 2021
Hello, JP14!
Thank you for your feedback. This certainly isn't the news that we would like to hear. We see that you're currently working with a technician to address your concerns. If the current service doesn't resolve your issue, we're more than willing to help. Please feel free to reach back out to us. -Katrina
Hard to clean with your requested cleaning product
on April 17, 2021
Posted by: T Thomas
[This review was collected as part of a promotion.] Hard to clean with your requested cleaning product. Discoloration in the ceramic coating. Chipping and flaking off.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, April 27, 2021
Hello, T Thomas! We regret to hear you are having difficulty cleaning your cooktop. We recommend reviewing the care and cleaning section of the Use and Care Guide for helpful tips. If further assistance is needed, please contact us at 800-374-4432, we are here to help. Bianca
[This review was collected as part of a promotion.] I am loving cooking on this cooktop. It is easy to use, the elements heat up quickly and I have been cooking more now that I have it.
[This review was collected as part of a promotion.] The cooktop has been great so far. We have only used it for a couple of weeks now so as to the longevity issue time will tell. I was impressed enough with the quality of the product that I just ordered the Frigidaire Electric Wall Oven which is due to arrive in April..