Customer reviews from electroluxappliances.com
Electrolux - 27.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
3.9
(162 Reviews)
Rating breakdown 162 reviews
5 Stars
82
4 Stars
33
3 Stars
15
2 Stars
12
1 Star
20
74%of customers recommend this product.
(
117 out of
159)
Customer Reviews for Electrolux - 27.8 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
2
need to fix the problem w/the ice maker
on May 18, 2015
Posted by: carlos
from Aurora, IL, United States
i bought this item 5 years ago and had to replace it 2 times
the ice maker does not work
the ice maker does not work
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Hate my Refrigerator
on July 20, 2015
Posted by: mike233
from Greenville
This is the secod time I bought a Electrolux Refrigerator and both have been absolutley horrible. I should have learned my lesson the first time.
No, I would not recommend this to a friend.
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Sweet Fridge
on July 27, 2015
Posted by: Kotas88
from Denver, CO, United States
This was our first Elctrolux appliance and we could t be happier. It's very luxurious and has a ton of great features. We love the dual I've makers and the glass shelves and LED lighting are wonderful!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Should have paid more attention when I purchased
on July 27, 2015
Posted by: Leslie
from Williamsburg, VA, United States
The concept of the designer shelves are nice to contain leakage, but I feel like you lose useable shelf space with the "curve".
I also did not realize the water from the dispenser would not be cold except for the part of hose that is refrigerated.
I also did not realize the water from the dispenser would not be cold except for the part of hose that is refrigerated.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Theresa, Online Outreach Representative, August 5, 2015
Hey Leslie! First, allow me to thank you for purchasing our appliances and becoming part of our extended Electrolux family. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns with us regarding your refrigerator. Striving to be the best home appliance company in North America, we do value your opinion. If you have any additional questions or concerns, please contact us directly.
Kind Regards-
Kind Regards-
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
huge capacity nice features
on July 27, 2015
Posted by: moali
from Elk Grove Village, IL, United States
This is third refrigerator replaced a year ago.
problem started with ice maker a month ago. so I bought the extended warrenty.
Last 2 of them has the same problem.
problem started with ice maker a month ago. so I bought the extended warrenty.
Last 2 of them has the same problem.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Theresa, Online Outreach Representative, August 5, 2015
Hey Moali! Thank you for taking the time to share your thoughts regarding your Electrolux refrigerator. I would recommend checking your freezer door to ensure it is closing properly and make sure there is nothing blocking the door from staying closed. Have you noticed a change in your freezer temperature? You may try turning your freezer control to a higher setting so that our ice cubes will be made. Lastly, double check your water filter. I recommend updating your water filter every six months so that your water filter cartridge is not clogged. If you have any current questions or concerns, please contact us directly. Kindest regards –
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Lots of Room and great lighting
on July 29, 2015
Posted by: CP300
from Lake Ridge, VA, United States
We have a family of 6 and there is enough room here for all the shapes and sizes of containers we use for our weekly groceries. In addition, the LED lighting allows you to see what is in the refrigerator!! The movable shelves makes it easy to fit different heights. We really like the middle drawer for deli meats and cheeses, and it is helpful that you can control the temperature in this drawer. The kids like the ice cream drawer in the freezer which keeps your ice cream at the perfect temperature and consistency to easily scoop it out. Easy to clean inside and out
I would recommend this to a friend!
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, August 15, 2015
Hey CP300! It is wonderful to hear that your new refrigerator, model EW28BS85KS, has been of great assistance in keeping your groceries organized and meets your family’s needs. We appreciate you taking the time to comment on your experience. Kindest Regards -
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
fresher longer
on September 28, 2015
Posted by: danid
from Tempe, AZ, United States
We love our new Electrolux refrigerator! The produce drawers keep our fruits and veggies fresher longer! Also, our previous ice makers never kept up with our ice consumption. This machine makes plenty of ice for all four of us!
I would recommend this to a friend!
Response from electroluxappliances.comBy Theresa, Online Outreach Specialist, October 6, 2015
Hello danid! I am delighted to hear your fruits and vegetables are lasting longer in your Electrolux refrigerator. I welcome you to our extended family and hope you enjoy your appliance for many years to come! -Kind Regards
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on December 9, 2015
Posted by: BUCKY
from TEXAS
I bought this for my kitchen remodel and it was a hit with the family. Two ice makers, freezer drawers with lots of room and so much room on top. I love the display panel. The kids did not close the freezer all the way and the alarm did go off before everything thawed out! LOVE IT!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com