Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(783 Reviews)
Rating breakdown 783 reviews
5 Stars
460
4 Stars
175
3 Stars
50
2 Stars
30
1 Star
68
82%of customers recommend this product.
(
535 out of
651)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
3
it takes a long time to wash ...and dry
on August 10, 2025
Posted by: paul
[This review was collected as part of a promotion.] it makes alot of noises....but works ok...nothing special about it for the cost of it
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
washer
on August 11, 2025
Posted by: olsi
from ottawa
[This review was collected as part of a promotion.] I’ve been using my Whirlpool washer for a while now, and I couldn’t be happier with the performance. It’s sturdy, well-designed, and easy to use — exactly what you want in a washer. The controls are straightforward, and the cycle options cover everything from quick washes to heavy-duty loads.
What I appreciate most is how quiet it runs, even during the spin cycle, and how well it cleans clothes without being rough on fabrics. Energy and water efficiency are big pluses, and it’s saved me both time and utility costs.
Overall, Whirlpool has clearly built this machine with quality in mind. If you’re looking for a washer that’s dependable, efficient, and simple to operate, I highly recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not too happy
on August 20, 2025
Posted by: Stena
[This review was collected as part of a promotion.] The machine told us it needed a clean so we used the self clean button. Now we are dealing with severe damage to our brand new home from water leaking everywhere..
Not too happy. The settings on this machine are complicated, we prefer simple.
Not too happy. The settings on this machine are complicated, we prefer simple.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst Product – Failed Twice in first Month
on August 22, 2025
Posted by: Rahul
from Ottawa, Ontario
I purchased this machine in the Builder package, and my experience has been extremely disappointing. Since installation, I only had the chance to use it twice before the door sensor failed, showing error codes like E2 or L2. I filed a service request (Job ID# SWCT8494DAD2-1), but it took five days for a technician to arrive.
The technician replaced the door sensor, and the machine worked for only about nine days—again, just two uses—before it completely stopped functioning. Now, it has no power, no lights, and is entirely unusable.
For a product that hasn’t even lasted a single month, this level of unreliability is unacceptable. The repeated failures, combined with the delay in service, make this the worst product I’ve ever owned. It’s incredibly frustrating to deal with such poor quality and lack of durability.
I have already contacted the Builder to request a replacement, though I’m not sure what the outcome will be. I’m sharing my experience here to warn others—not to fall into the same trap by buying this unreliable product
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Hello Rahul! We are so sorry to hear about your Whirlpool appliance. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case #777180. We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
4
Gets the job done
on August 25, 2025
Posted by: Washit
[This review was collected as part of a promotion.] Dishwasher is great, although there is a learning curve to it. When I first started using it, there was a bit of a chemical smell, and that has now dissipated. Does not seem as powerful as some washes that I have used, but it gets the job done!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Washer broke on the very first wash cycle we ran
on August 25, 2025
Posted by: Annm
from Haines Alaska
[This review was collected as part of a promotion.] The washer got part way through the very FIRST wash cycle we did and went dead. No lights, nothing. The door is locked and it is filled with water and wet clothes. This happened more than a week ago and we are still waiting for Whirlpool to help us with the problem. We have been bumped to the Resource Team and told it could take 8 more working days for them to respond. The laundry will be ruined not to mention we still don't have a functioning washer. We are extremely disappointed and frustrated.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, August 26, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 783376.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Whirlpool Product
on August 25, 2025
Posted by: Suzie Q
[This review was collected as part of a promotion.] I am extremely please with this product. I have always felt confident buying Whirlpool applianes and this is another example of an excellent product.
Written by a customer while visiting whirlpool.com
Customer Rating
5
nice features easy to use
on September 2, 2025
Posted by: JaBeZeHa
[This review was collected as part of a promotion.] I am very happy with my new Whirlpool front load closet depth washer. It has nice features and easy to use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com