Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
4
Good appliance
on April 11, 2021
Posted by: Disappointed
from GTA
(This review was collected as part of a promotion.) Washer works well. Door is a bit difficult to close, not sealing well each time. Cycle will not start till door seal correctly. Other than that i get good results
(This review was collected as part of a promotion.) I am very happy with its performance I can even wash pillows and comforter. There is a setting for every type of wash.
We've had this machine less than two years and it now needs replacing. We've had nothing but problems since the day we got it - the drawer leaking, the door latch disintergrating, clothes coming out absolutely sodden, machine cutting out halfway through a cycle, and now both mold with a broken computer panel. I have never had these problems with another machine ever, and I am both fed up and out of pocket because the only response we get from anyone is "it's out of warranty" and even if we did want to try and fix it (which we have been quoted as costing more than a replacement washer) it's a three month wait for parts. Last time it was almost eight weeks we had to wait. I'm so done with this machine, so save yourself a TON of hassle and buy something else.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16, CA SOCIAL CARE , February 24, 2021
Hello, hacked off! We are so very sorry to hear about the unfortunate experiences you have had with your Whirlpool washer. Thank you for taking the time and effort to reach out to us with your concerns about the washer leaking, disintegrating clothes, molding, and the computer panel breaking. Please accept our sincerest apologies for the inconveniences you have experienced. It is never our intention to leave a customer feeling less than satisfied and we are so very sorry that has happened to you! You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 242593836. We look forward to hearing from you and hope you have a wonderful day! Thank you, - Andrea
[This review was collected as part of a promotion.] We bought this washer and found that it was easy to use and big enough for our large family’s laundry load. The thing I dislike about this model is the placement of the drain plug.
[This review was collected as part of a promotion.] It is a beautiful washer. It does a great job cleaning. The only problem i have is when the tub spins slow it hits the door. Not hard. I don't think that's right. Is there anyway you can send me the 2 owners manual that came with the washer. I misplaced it. I would really appreciate it. Thank you. GREAT WASHER. I USED TO SELL KENMORE WASHER AND DRYERS.
[This review was collected as part of a promotion.] I’m so happy with my purchase! I’ve had trouble with my past machines at the time of spinning but know my clothes are almost dry at the time the cycle finishes and the fact that is SOOO silent, just love it!
(This review was collected as part of a promotion.) I'm new to front loading machines but this one has great capacity, is truly quiet and I'm inpressed.