Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
4
Overall decent machine
on July 7, 2021
Posted by: Heather7
from Worden, IL
[This review was collected as part of a promotion.] Overall good machine....I miss my delay start my old machine has. Wish you could totally turn cycle sounds off when you power machine on.
This washing machine has caused me endless frustration. The soap level is never correct. I put very small amount of soap on towels and it WOULD NOT RINSE OUT. I ran rinses 8 times and then had to take out the towels and rinse them in the bathtub: NOTHING could get the soap out. Then when I’m washing a duvet, I decide to be cautious and use very little soap. Well before the load is 1/3 done, all the soap is washed out, so there’s no longer soap aiding in cleaning. Also, due to “eco efficiency” this machine puts so little water that all there is are damp clothes rubbing against each-other; next to NO water to reduce friction, which may explain why some people got damaged clothing. The rinse action on this machine is absolutely pitiful. Rinse cycles are short and use little water, and do not work to rinse the clothing. Lastly, sometimes the machine refuses to drain at the end of a cycle, and the “drain and spin” cycle literally refuses to work, so I have to run another wash cycle just trying to get it to spin so my garments aren’t drenched. I have wasted hours and hours of my time doing repeat loads to get things cleaned properly in this machine. I will never, ever buy or recommend a Whirlpool washing machine.
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 12, 2021
Hello, M1990! We are so sorry you have had this experience with your washing machine. We understand how disappointing this is and we would like to discuss this with you further. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 246974010 so we can access your account. We look forward to hearing from you! Thank you! -Jenni
(This review was collected as part of a promotion.) This washer came with my townhouse purchase. Great capacity, many features, and the spin is so great that the clothes dont come out soaking wet, love it!
(This review was collected as part of a promotion.) With a large load capacity I can wash all my bulky items at home. The final spin for them is nice and dry
(This review was collected as part of a promotion.) Will break on you once warranty expires!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 9, 2021
Hello, Bob27! We are so sorry you have had this experience with your washing machine. We understand how disappointing this is and we would like to discuss this with you further to see how we can help. Please send us an email to canadasocial@whirlpool.com and include your name, phone number, serial number, and Review ID 246879609 so we can access your account. We look forward to hearing from you! Thank you! -Jenni