Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(819 Reviews)
Rating breakdown 819 reviews
5 Stars
480
4 Stars
183
3 Stars
53
2 Stars
30
1 Star
73
82%of customers recommend this product.
(
552 out of
673)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
5
Great washer
on August 7, 2021
Posted by: Kame
from Aubrey tx
[This review was collected as part of a promotion.] Came with the house. Gets clothes clean, even the dirty pas I use on my shark steamer for floors!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works fine until it didn’t
on August 5, 2021
Posted by: Kaith
from Alberta, Canada
(This review was collected as part of a promotion.) Does everything a washer should do. Except it had an error with some sort of filter, when the technician came to fix it. He couldn’t find anything in the filter and then it magically started working again. I used to have a washer for 15 years that never had any problems. Had this one for one year.
No, I would not recommend this to a friend.
Response from whirlpool.comBy GENOSMJ , CA SOCIAL CARE, August 9, 2021
Hello, Kaith! We are terribly sorry to hear about this inconvenience with the 4.3 cu. ft. Closet-Depth Front Load Washer with Intuitive Controls (WFW560CHW). We would love to look into this situation and we are also here to help. Please email us at CanadaSocial@whirlpool.com to review your case by including your best contact number, the serial number, address, and Reference ID number 248722967. Thank you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good basic machine
on July 24, 2021
Posted by: cruisinbill
from Winnipeg MB
(This review was collected as part of a promotion.) Some background here: my spouse and I did not choose this washer. It was supplied as part of an appliance and fixture package in our new condo by the builder. We had no input into the type or brand of appliances or fixtures. The washer is part of a stacked pair [the companion dryer is a Whirlpool model YWED562OHW2).
We had viewed this washer (and its dryer companion) in the condo builder’s display suite, located in an adjacent building to the one we just moved into. It looked very good, controls and features were certainly acceptable (i.e. comparable but not as extensive to the life’s good stacked pair we had in our former house) and we were assured by the builder’s representative that this combination pair would be the same in our condo we were having built.
What we forgot was that the display suite was quite a bit bigger with a large (compared to ours) laundry/mechanical room. When we actually moved into our condo, we observed that the washer/dryer unit was tight to the wall, only 2 inches from the hot water tank, and the water supply and drain hoses unreachable should we need to turn them off or replace them (as Whirlpool recommends be done after five years use). Now, this is not necessarily the builder’s fault; its appliance supplier would have recommended the appropriate size units to fit these rooms throughout the condo complex. Nevertheless, we are concerned about the aforementioned maintenance and also the process to unstack and disconnect the washer and dryer should either require service. It is definitely not a do-it-yourself project.
Washer cycles. There is a very good, tabloid-size paper Quick Start Guide for reference. We use standard HE detergent and have the standard single-load dispenser. We do not use fabric softener. So far, we have found the cycle combinations to be adequate for our use, but the options in the ‘what to wash and how to wash’ selections are frustrating as many are set automatically and cannot be overridden. We do not know what ‘Sanitize with Oxi’ means; it is not documented. Our only issue with the washer’s operation occurred after two months use when the washer display flashed S5 and started chiming, much to my spouse’s concern. The washer reset itself but added additional time to the wash and rinse cycles automatically. We consulted the Owner’s Manual and could not find any reference to the code, in fact there was no troubleshooting section in the manual at all. My spouse went on the Whirlpool site and chatted with someone who sent her three PDF documents, one of which was in Spanish – are you kidding? They were absolutely of no use to us in deciphering the code and we then resorted to a Google search. The S5 code referred to one of three possible problems and we concluded that we had probably added too much HE soap to the wash load.
Washer care. We have cleaned the front seal and door surfaces after each use. In the ten weeks since moving into our condo, we have cleaned the machine twice using Affresh tabs (coincidentally the same tabs we used in our old washer). We also cleaned the dispensers at the same time. Everything was easy to do. What surprised us was that there is no provision to clean the drain pump (apparently this is offered on a different model). We did this on our previous washer and it proved to be very beneficial in keeping crud out of the pump filter within the washer.
Summary. This is a very competent and able washer and does the job for us.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good and quick service over the phone
on July 23, 2021
Posted by: Holly
from Southampton
(This review was collected as part of a promotion.) Very good washer and quality, meets the needs of my family and able to do a few loads at once would highly recommend this brand
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautiful appliances!
on July 23, 2021
Posted by: Add B
from CO
[This review was collected as part of a promotion.] The washer and dryer are beautiful and they are the most quiet washer and dryer have ever had.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Looks Great. Very Intuitive.
on July 21, 2021
Posted by: Scooby7
from Vancouver, BC
(This review was collected as part of a promotion.) Excellent high tech look, but with a streamlined simplicity in use.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Multiple cycles. Easy installation.
on July 15, 2021
Posted by: Papa
from Albuquerque
[This review was collected as part of a promotion.] Replacement for whirlpool duet washer that lasted 6 years with multiple daily loads. Washes as well as the Duet but is much quieter.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Different Nice
on July 7, 2021
Posted by: B.B.
from Shelby Township, Michigan
[This review was collected as part of a promotion.] I love my Whirlpool washer! It's different because there are no load sizes and the washer knows by the weight of the clothes. I can sanitize my whites this is stuff I couldn't do before and it works great!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com