[This review was collected as part of a promotion.] I've used the washer two times and it smells like mildew. The washer works great but... the smell is disgusting.
Response from whirlpool.comBy Branded Team, Consumer Care, October 23, 2025
Hello, We value your time and would like to look into the concerns with your Washer. We have a handy Owner Center that can help troubleshoot your issue. http://spr.ly/6425ACdJX If the troubleshooting information does not resolve the issue, service is available through our website at http://spr.ly/6426ACdJk. If you need additional assistance, we ask that you reach out to us directly via Facebook http://spr.ly/6427ACdJZ or Instagram http://spr.ly/6428ACdJw. When responding, please include your contact information and reference Case # 825292. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) I’m very happy with this washer! It’s spacious enough for large loads and runs quietly, which is perfect for my laundry room. The intuitive controls make it easy to select the right settings, and clothes come out fresh and clean every time. I really like the sanitize and quick-wash cycles — they save time and energy.
(This review was collected as part of a promotion.) The first one I had shook my entire house. The repair man had to come back three times becuase he was inpatient and not thoroug, but finally saw there was a hole in the drum from rubbing. They replaced it, and I’m afraid it’s doing the same thing. I can feel my couch move on the middle floor when the machine is on upstairs on the other side of the house.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 21, 2025
Hello! We are so sorry we have let you down. Whirlpool takes pride in our products and service, and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly e-mail us at CanadaSocial@Whirlpool.com with your model and serial number, phone number, and case #824030. We look forward to hearing from you! -Alisha
[This review was collected as part of a promotion.] So far I don’t think that it is spinning very well at the end the clothes still have a lot of water in them. My last washer did a much better job of spinning the water out That way I could cut back on the length of time for the dryer
[This review was collected as part of a promotion.] I never had a front loader washer and it's going to take me a while to get used to it. I do not see a spot where to put bleach when doing whites
[This review was collected as part of a promotion.] Nice size machine, professionally installed but does not dry as well as expected. The cycle are very long in comparison to our previous dryer which was made by Frigidaire. Often stops mid cycle.