Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Not a reliable washing machine
on November 23, 2022
Posted by: AnnoyedCustomer
from Vancouver
This washer was installed in the brand new townhome I bought in 2020. This washer started to break down after just 6 months. We have had multiple call outs for this washer to be fixed and it seems to require repair every 6 months. Control panel replacement 3 times since 2020. Now it’s something else going wrong - the drum will no longer spin. I am tired of having these issues and I now find myself searching for a replacement and sending this one to landfill!!
I have never in over 20 years of owning a home had issues like this with a washer. It is totally unacceptable for a reputable brand like Whirlpool to sell such garbage! Not happy and won’t be replacing with another Whirlpool washer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Hi AnnoyedCustomer! We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, and your, phone number and include Case #200865. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
(This review was collected as part of a promotion.) Purchased with new condo. Machine is so loud when it spins it’s startling, and it thumps and shakes as though it’s not evenly placed but it is. Noise is disturbing. Drum sways as if broken. Machine was not overfilled or underfilled. I’m sorry I can’t post a positive review.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Hi Don't like to complain! We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, and your, phone number and include Case #195153. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
[This review was collected as part of a promotion.] That's incredible having a washer that doesn't make any kind of sounds, it just makes its work, and by the way "WELL DONE"
(This review was collected as part of a promotion.) Easy to use, can cram a lot of clothes. It was vibrating and I had to adjust the feet. It was easy to fix.