[This review was collected as part of a promotion.] Washer sucks. Clothes still smell like deodorant or perfume. Why does it wash for 6 seconds and pauses for 6 seconds entire cycle? It never gets momentum! I hate it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Thank you for sharing your insights with us, Hate this washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This washer is a very nice product. It uses very little water surprisingly for a big machine like that. So far it's working well. We like it.
This washer was installed in the brand new townhome I bought in 2020. This washer started to break down after just 6 months. We have had multiple call outs for this washer to be fixed and it seems to require repair every 6 months. Control panel replacement 3 times since 2020. Now it’s something else going wrong - the drum will no longer spin. I am tired of having these issues and I now find myself searching for a replacement and sending this one to landfill!!
I have never in over 20 years of owning a home had issues like this with a washer. It is totally unacceptable for a reputable brand like Whirlpool to sell such garbage! Not happy and won’t be replacing with another Whirlpool washer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Hi AnnoyedCustomer! We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, and your, phone number and include Case #200865. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie
(This review was collected as part of a promotion.) Purchased with new condo. Machine is so loud when it spins it’s startling, and it thumps and shakes as though it’s not evenly placed but it is. Noise is disturbing. Drum sways as if broken. Machine was not overfilled or underfilled. I’m sorry I can’t post a positive review.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 30, 2022
Hi Don't like to complain! We are so sorry for the issues you have experienced with your Whirlpool washer! We sincerely apologize for this. You are a valued Whirlpool customer, and we would like to help you. Please email us at canadasocial@whirlpool.com with the model and serial number, and your, phone number and include Case #195153. We look forward to hearing from you, and we hope you have a wonderful day! ~ Angie