Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Does not work
on February 14, 2023
Posted by: Gonzo
from Boerne Tx
[This review was collected as part of a promotion.] The first time I used it it ended up in the middle of my laundry room, and has not worked since. I have not been able to get any assistance from the warranty number. We had to disconnect the washer and have not used it since. Please help!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, Gonzo. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 261290. We’re looking forward to hearing from you. Marie Q
Purchased this washer on December 31st. A little over a month later the washer displays an F6/E3 error message and is not working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 15, 2023
Thank you for sharing your insights with us, MrCain7. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64273oMOX or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 260675. We’re looking forward to hearing from you. Kristin S
Last month I had the same error come up E2F6 and now it came after a load did not finish spinning and it is stuck. From what I read it seems to be a motherboard problem and it is a bit of a expense to fix now I'm stuck with a broken washer and who knows if I ever gonna get it fixed at this point It seems more viable to buy a new one...not a whirlpool again thanks.
[This review was collected as part of a promotion.] Before the 30th wash suddenly started to leaking water from the back . We moved it and checked everything, everything seems to be right, we didn't understood but now all my floor is damaged After that one day there was water coming out the front door. I didn't understand because if the door is not properly closed it won't turn on I'm not happy waiting for 2 hours and 17 min for heavy duty extra rinse cycle when my old washer only took 40 min. For me is a waste of time, I'm always busy, always running, have a big family and to much loads to wash.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2023
Thank you for sharing your insights with us, Lili. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I purchased the Whirlpool front load washer and couldn't be happier. It has lots of settings to choose from which makes doing laundry that much easier.
[This review was collected as part of a promotion.] We are returning this water and getting another one. Door is plastic and hard to close. If its not closed completely the washer won’t start. Spin cycle does not get out water when washing small rugs or blankets. Takes hours to finish and its still heavy with water. Waste of electricity and money. Returning it and ordering another - same model. If the new one doesn’t work we will order a different model.
[This review was collected as part of a promotion.] This product was included in our new home purchase and it works well. I like the fact that its front loaded and has very intuitive touch controls. Pretty satisfied with this product.