Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2 out of 5
4.2
(723 Reviews)
Open Ratings Snapshot
Rating breakdown 723 reviews
5 Stars
425
4 Stars
168
3 Stars
44
2 Stars
24
1 Star
62
83%of customers recommend this product. 
(
517 out of 621
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1 out of 5
1
Poor Quality
on May 21, 2025
Posted by: Beverly
[This review was collected as part of a promotion.] Had to have drum replaced after 15 loads. Can Not wash large load or large blanket, yet store demo had s large blanket in it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social CareMay 29, 2025
Hello Beverly! We are so sorry to hear about your Whirlpool washer. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case # (291056087). We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great washer
on March 4, 2019
Posted by: Omaciel17
from San bernardino
Gender:Female
[This review was collected as part of a promotion.] I like it it was very good it works better that what I expect
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great!
on March 15, 2019
Posted by: Evelyn Zuniga
from California
Gender:Female
[This review was collected as part of a promotion.] I love it, the spin is really good and I don’t need to wait for long time to dry my clothes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
I miss my old set... The Duet
on July 10, 2019
Posted by: Bev50210
from Edmonton AB
Gender:Female
[This review was collected as part of a promotion.] I have to admit I liked my Whirlpool DUET team better. I find that the control pad is so sensitive and I find that with the options they have for washing it is very limited when it comes to a standard load. I mean if you could just adjust the time on a standard load.
I would recommend this to a friend!
Response from whirlpool.comBy HOLLEJMCASOCIALCAREJuly 17, 2019
Hello Bev50210! Thank you for taking the time to provide your feedback. We apologize the new control pad and options do not meet your expectations. Whirlpool is continually looking for opportunities to improve our products and meet consumer needs so any feedback is appreciated. If you have any questions or concerns about your new set, please email us at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 221946017. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Noisy-Sound only poor feature
on October 2, 2019
Posted by: Sandy143
from White rock, BC
Gender:Female
[This review was collected as part of a promotion.] The washer is great. My clothes are clean. However, it is very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Terrible.
on March 28, 2020
Posted by: Clmomma
from Wilminton illinois
Ive had this washer for 6 months.... already had a repair man out 3 times. Now its broke again. Cant wait to see how long it will take someone to get out this time. Last time i was without a washer for 4 weeks or more. It also flooded my whole laundry room. This is ridiculous. I will never buy whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CartwcaSocial CareMarch 30, 2020
Hey Clmomma, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Lemon of a machine
on May 3, 2020
Posted by: Jg72
from NC
This is the worst washing machine I have ever bought. It vibrates so hard it moves all around. Also, having problems with it draining all the water out. If you put just a little too much soap it doesn't drain. Whirlpool has replaced this washer and it does the same as the first. It is a piece of junk. Whirlpool needs to be ashamed of their product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewaknSocial CareMay 6, 2020
Hey Jg72, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Washer - does not drain
on October 18, 2020
Posted by: Heatw
from Saskatchewan
[This review was collected as part of a promotion.] I have had this washer for 7 weeks and it has been very frustrating. Any time I wash a quilt or foot mat or mattress pad the washer does not drain and does not spin the items to drain them.
No, I would not recommend this to a friend.
Response from whirlpool.comBy THOMPA16CA SOCIAL CARE October 20, 2020
Hello, Heatw!
We are so very sorry to hear that you are not completely satisfied with your washer. It can be indeed frustrating to have an appliance fail to meet your needs and expectations, and for that, we sincerely apologize. You are a valued Whirlpool customer and we want to help you! Please email us at canadasocial@whirlpool.com with the model number, serial number, your best contact number, and review ID 237937996. We look forward to hearing from you and hope you have a wonderful day! Thankyou, - Andrea
Written by a customer while visiting whirlpool.com
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