Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
460
4 Stars
174
3 Stars
50
2 Stars
30
1 Star
68
82%of customers recommend this product.
(
534 out of
650)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Zero recommendation, do not buy
on March 20, 2025
Posted by: NewWasherUser
from Florida
[This review was collected as part of a promotion.] If I could give this product negative stars, I would. I own this product because it came with the purchase of my new home, and it is absolutely awful. I am not a fan of front load washers because people have told me about mold concern, but I figured if I kept it clean it would be okay. That is not the problem with this though. I cannot wash any blankets in it, big or small (and even some clothing loads), because the washer ends up water logging the blanket or clothes. The washer then gets off balance because the saturated item(s) in the bottom, the washer throws an error code because it has made itself off balance. Then, I’m stuck with soapy wet clothes that I have to wring out by hand. if I am able, I redistribute the clothes, put it on the drain cycle, and THEN do a quick wash cycle (no added soap) to get the soap off my clothes, and try again (hoping it doesn’t go off balance with the next cycle). Laundry already is exhausting and now it is even worse.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 21, 2025
Hello,
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696934.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Washer is not living up to your standards. If you have any questions or concerns with your Washer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #696934.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy spin cycle
on April 1, 2025
Posted by: SKSK
from Saskatoon
[This review was collected as part of a promotion.] 1 month appliance and already had to call service to inquire about noise. Makes a good squeak when cycling. Service tech said there was nothing they could do and it was as good it as gets. Have to make sure we do laundry when kids aren't napping now... not ideal.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Poorly made
on May 3, 2025
Posted by: MD2325
[This review was collected as part of a promotion.] Sadly, I can only give this washer three stars. I had a Whirlpool washer and dryer in my previous house so I was happy to buy a new one for my new home. However, they are so cheaply made now! Plastic door instead of glass, flimsy detergent and softener dispenser, just the quality over all is poor. Sorry.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Poor Quality
on May 21, 2025
Posted by: Beverly
[This review was collected as part of a promotion.] Had to have drum replaced after 15 loads. Can Not wash large load or large blanket, yet store demo had s large blanket in it!
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, May 29, 2025
Hello Beverly! We are so sorry to hear about your Whirlpool washer. We want to be a brand you can count on! We would love to look into this for you. Kindly send us an e-mail at CanadaSocial@Whirlpool.com with your model and serial number, your phone number, and your case # (291056087). We look forward to hearing from you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great washer
on March 4, 2019
Posted by: Omaciel17
from San bernardino
Gender:Female
[This review was collected as part of a promotion.] I like it it was very good it works better that what I expect
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great!
on March 15, 2019
Posted by: Evelyn Zuniga
from California
Gender:Female
[This review was collected as part of a promotion.] I love it, the spin is really good and I don’t need to wait for long time to dry my clothes!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I miss my old set... The Duet
on July 10, 2019
Posted by: Bev50210
from Edmonton AB
Gender:Female
[This review was collected as part of a promotion.] I have to admit I liked my Whirlpool DUET team better. I find that the control pad is so sensitive and I find that with the options they have for washing it is very limited when it comes to a standard load. I mean if you could just adjust the time on a standard load.
I would recommend this to a friend!
Response from whirlpool.comBy HOLLEJM, CASOCIALCARE, July 17, 2019
Hello Bev50210! Thank you for taking the time to provide your feedback. We apologize the new control pad and options do not meet your expectations. Whirlpool is continually looking for opportunities to improve our products and meet consumer needs so any feedback is appreciated. If you have any questions or concerns about your new set, please email us at canadasocial@whirlpool.com and include your best contact number, the serial number, and Reference ID number 221946017. Thank you! -Jenni
Written by a customer while visiting whirlpool.com
Customer Rating
3
Noisy-Sound only poor feature
on October 2, 2019
Posted by: Sandy143
from White rock, BC
Gender:Female
[This review was collected as part of a promotion.] The washer is great. My clothes are clean. However, it is very noisy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com