Customer reviews from whirlpool.com
Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Average customer rating
4.2
(815 Reviews)
Rating breakdown 815 reviews
5 Stars
479
4 Stars
183
3 Stars
52
2 Stars
30
1 Star
71
82%of customers recommend this product.
(
551 out of
670)
Customer Reviews for Whirlpool - 4.3 Cu. Ft. High Efficiency Stackable Front Load Washer with 35 Cycle Options - White
Customer Rating
1
Problem w/ spin cycle
on February 28, 2023
Posted by: Jon M.
from Los Angeles, CA
we purchased this washer last October 2022 and it's had problems w/ the spin ever since it was installed. If it spins up, which is not always, the entire house shakes. Otherwise it just starts to spin then slows and stops. Clothes are generally still soaking wet when the cycle is complete. Is this a common problem?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 6, 2023
Thank you for sharing your insights with us, Jon M.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 271858.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Owner's manual could be more specific
on February 18, 2023
Posted by: See97068
from Portland Oregon
[This review was collected as part of a promotion.] I bought this model about a month ago and still I'm trying to figure out the indications on the digital display. For instance why does it constantly display as washing when it has moved on to spin cycle. As I figure this out I think I will be much happier with my purchase. However when you try to phone for some guidance, or access chat for guidance you are put into automaton hell.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Defective washer
on February 17, 2023
Posted by: Satisfied w/stove
from Ocala, FL
[This review was collected as part of a promotion.] I have been a Kenmore & Kenmore Elite consumer for more than 40 years. We NEVER experienced defects or hiccups with any of our Kenmore products.
Regrettably, we purchased brand new Whirlpool appliances through the builder and each product, washer, oven, dishwasher, and refrigerator have had issues.
Several times during the wash cycle the machine paused and a code of "FL" would flash, then "LO," would flash. After contacting Whirlpool, we were told to reset the machine.
We have not had the products for a month, and there are already issues.
So disappointed!
Regrettably, we purchased brand new Whirlpool appliances through the builder and each product, washer, oven, dishwasher, and refrigerator have had issues.
Several times during the wash cycle the machine paused and a code of "FL" would flash, then "LO," would flash. After contacting Whirlpool, we were told to reset the machine.
We have not had the products for a month, and there are already issues.
So disappointed!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2023
Thank you for sharing your insights with us, Disappointed NY'er in FL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 262712.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Need serviced already
on February 15, 2023
Posted by: Angela
from Stockbridge Ga
[This review was collected as part of a promotion.] This was given to me with house by builder and it's not working properly.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 15, 2023
Thank you for sharing your insights with us, Angela. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64203oJAK or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 261562.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Does not work
on February 14, 2023
Posted by: Gonzo
from Boerne Tx
[This review was collected as part of a promotion.] The first time I used it it ended up in the middle of my laundry room, and has not worked since. I have not been able to get any assistance from the warranty number. We had to disconnect the washer and have not used it since. Please help!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 17, 2023
Thank you for sharing your insights with us, Gonzo. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 261290.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
F6/E3 Error After 1 Month
on February 11, 2023
Posted by: mrcain7
from Littleton, CO
Purchased this washer on December 31st. A little over a month later the washer displays an F6/E3 error message and is not working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 15, 2023
Thank you for sharing your insights with us, MrCain7. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/64273oMOX or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 260675.
We’re looking forward to hearing from you.
Kristin S
We’re looking forward to hearing from you.
Kristin S
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broken after less than 3 years.
on February 11, 2023
Posted by: Sergio
from Mississauga
Last month I had the same error come up E2F6 and now it came after a load did not finish spinning and it is stuck. From what I read it seems to be a motherboard problem and it is a bit of a expense to fix now I'm stuck with a broken washer and who knows if I ever gonna get it fixed at this point It seems more viable to buy a new one...not a whirlpool again thanks.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
To complicated for me and my family
on February 5, 2023
Posted by: Lili
from Indio, CA
[This review was collected as part of a promotion.] Before the 30th wash suddenly started to leaking water from the back .
We moved it and checked everything, everything seems to be right, we didn't understood but now all my floor is damaged
After that one day there was water coming out the front door. I didn't understand because if the door is not properly closed it won't turn on
I'm not happy waiting for 2 hours and 17 min for heavy duty extra rinse cycle when my old washer only took 40 min.
For me is a waste of time, I'm always busy, always running, have a big family and to much loads to wash.
We moved it and checked everything, everything seems to be right, we didn't understood but now all my floor is damaged
After that one day there was water coming out the front door. I didn't understand because if the door is not properly closed it won't turn on
I'm not happy waiting for 2 hours and 17 min for heavy duty extra rinse cycle when my old washer only took 40 min.
For me is a waste of time, I'm always busy, always running, have a big family and to much loads to wash.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 8, 2023
Thank you for sharing your insights with us, Lili. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com